Abstract: Aspects of the subject disclosure may include, for example, analyzing, by a processing system, a customer message to determine a customer care issue and a customer sentiment, and generating a response to engage with the customer based on the customer sentiment; the response includes the information to address the customer care issue. The system also delivers the response to the equipment of the customer; monitors for a customer reaction to the delivered response to determine a change in the customer sentiment; and generates an additional response to further engage with the customer based on the change in the customer sentiment. Other embodiments are disclosed.

Abstract: An infant carrier includes a main panel configured to support an infant between the main panel and a caregiver, first and second shoulder straps each having one end extending from the main panel and another end detachably connectable to a portion of the infant carrier, and a waist band disposed at a lower end of the main panel. A shade is attached to and selectively detachable from the infant carrier. The shade is deployable to cover and extend above at least a top portion of the main panel.

Abstract: An infant carrier includes a main panel configured to support an infant between the main panel and a caregiver, first and second shoulder straps each having one end extending from the main panel and another end detachably connectable to a portion of the infant carrier, and a waist band disposed at a lower end of the main panel. A shade is attached to and selectively detachable from the infant carrier. The shade is deployable to cover and extend above at least a top portion of the main panel.

Abstract: A biocompatible gripping device for surgical use comprises gripping means having at least one deformable gripping element. The element comprises a shape memory material which may comprise functional porosity. The shape memory material may be a shape memory alloy.

Abstract: The Sticky Calendar is a wall calendar in which an adhesive is used for holding the calendar on the wall instead of many traditionally used holding devices such as pushpins, thumbtacks, or nails. Additionally, the Sticky Calendar features an additional adhesive which runs along the bottom of each month's calendar page to hold the previous month's calendar pages up to reveal the new month's page with a removable strip covering the adhesive.