Patents by Inventor Sarib Rahman Mahmood

Sarib Rahman Mahmood has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD FOR PROVIDING CROWD-BASED TECHNICAL SUPPORT TO SMARTPHONE USERS
    Publication number: 20160380933
    Abstract: Provided are a system and method of providing chat-based technical support to smartphone users. The system and method include a cloud-based server connected to the internet, and a plurality of smartphone specialists connected to the server. The server is configured to select a group of top ranked specialists based on device tags and keyword tags. The device tags relate to the smartphone. The keyword tags relate to the smartphone user query.
    Type: Application
    Filed: June 28, 2016
    Publication date: December 29, 2016
    Inventors: Dimitrios Topaltzas, Amit Malhotra, Ghazanfar Khan Ghori, Fisnik Shpuza, Cary Scott, Sarib Rahman Mahmood