Patents by Inventor Sassi Idan

Sassi Idan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for scheduling tasks
    Patent number: 11593728
    Abstract: Methods, apparatuses, and systems for scheduling tasks to field professionals include: storing, in a database, a plurality of records reflecting characteristics associated with completing a set of technical services, wherein information in each record is derived from historical experience of completing each of the technical services; receiving a request for a new technical service associated with a location; and assigning a field professional to perform the new service having determined from information in the database a likelihood that the field professional will complete the new technical service in a single on-site visit at the location.
    Type: Grant
    Filed: December 23, 2019
    Date of Patent: February 28, 2023
    Assignee: CLICKSOFTWARE, INC.
    Inventor: Sassi Idan
  • METHODS AND SYSTEMS FOR OFFERRING SERVICE TIMES BASED ON USER PROFILE
    Publication number: 20200210959
    Abstract: Method and systems for scheduling tasks to field professionals include: receiving from a user a request for an on-site service; identifying, based on a schedule of a set of field professionals, a set of possible time slots for providing the on-site service; retrieving information indicative of an availability of the user to accept the on-site service; determining, based on the retrieved information indicative of an availability of the user, a subset of possible time slots for providing the on-site service; and proposing a time for providing the on-site service based on a time slot selected from the subset of possible time slots.
    Type: Application
    Filed: December 23, 2019
    Publication date: July 2, 2020
    Applicant: ClickSoftware, Inc.
    Inventors: Yoav Kolodner, Sassi Idan
  • SYSTEMS AND METHODS FOR SCHEDULING TASKS
    Publication number: 20200210931
    Abstract: Methods, apparatuses, and systems for scheduling tasks to field professionals include: storing, in a database, a plurality of records reflecting characteristics associated with completing a set of technical services, wherein information in each record is derived from historical experience of completing each of the technical services; receiving a request for a new technical service associated with a location; and assigning a field professional to perform the new service having determined from information in the database a likelihood that the field professional will complete the new technical service in a single on-site visit at the location.
    Type: Application
    Filed: December 23, 2019
    Publication date: July 2, 2020
    Applicant: ClickSoftware, Inc.
    Inventor: Sassi Idan