Abstract: In some embodiments, systems, apparatus and methods are disclosed that utilize customer feedback to obtain store intelligence and automatically respond to the customer without the need to involve a store associate or employee, thereby allowing employees to continue on with other tasks. For example, customers may provide feedback for a particular product not on the shelves and be advised that it is being pulled (if it is on-site, such as in a back room), or offered the opportunity to order the product or advised of an alternate on-site or off-site location where the product can be found. The system, method or apparatus may also identify products the store should add to its assortment of products based on such customer inquiries and/or may take automated actions in response (e.g., generating pick requests, generating orders for products, reporting potential new products to add to offerings, etc.).

Abstract: In some embodiments, systems, apparatus and methods are disclosed that utilize customer feedback to obtain store intelligence and automatically respond to the customer without the need to involve a store associate or employee, thereby allowing employees to continue on with other tasks. For example, customers may provide feedback for a particular product not on the shelves and be advised that it is being pulled (if it is on-site, such as in a back room), or offered the opportunity to order the product or advised of an alternate on-site or off-site location where the product can be found. The system, method or apparatus may also identify products the store should add to its assortment of products based on such customer inquiries and/or may take automated actions in response (e.g., generating pick requests, generating orders for products, reporting potential new products to add to offerings, etc.).

Abstract: Methods, systems and apparatus are provided in predicting an On-Shelf-Availability (OSA) and/or implementing modifications to achieve a desired OSA. Some embodiments provide a system, comprising: A system comprising: an OSA control system comprising a control circuit that executes instructions from a memory to cause the control circuit to: receive a future OSA goal at the multiple shopping facilities; receive predicted workloads corresponding to the defined period of time and predicted to be assigned to the multiple shopping facilities; determine a forecasted OSA as a function of the predicted workloads relative to the planned work force availability at the shopping facilities to complete the work tasks at each of the shopping facilities; and determine whether the forecasted OSA is predicted to be within an OSA threshold of the OSA goal as a function of the predicted workloads relative to planned work force availability at the shopping facilities.

Abstract: In some embodiments, systems, apparatus and methods are disclosed that utilize customer feedback to obtain store intelligence and automatically respond to the customer without the need to involve a store associate or employee, thereby allowing employees to continue on with other tasks. For example, customers may provide feedback for a particular product not on the shelves and be advised that it is being pulled (if it is on-site, such as in a back room), or offered the opportunity to order the product or advised of an alternate on-site or off-site location where the product can be found. The system, method or apparatus may also identify products the store should add to its assortment of products based on such customer inquiries and/or may take automated actions in response (e.g., generating pick requests, generating orders for products, reporting potential new products to add to offerings, etc.).