Abstract: A telecommunications service provisioning method and system are disclosed having customer-want date (CWD) oriented scheduling. In one embodiment, the method comprises: (a) accepting order entry notifications; and (b) initiating an initiator process for each order entry notification. The initiator process initiates multiple processes including a truck roll process that arranges for a visit to the customer premises for installation of equipment. The truck roll process may implement a jeopardy timer that sends an alert message if prerequisites for the truck roll process have not been satisfied by some predetermined time in advance of the installation date. The initiator process may send a customer reminder two days before a prearranged installation date. One or more of the other initiated processes may arrange for activation of a service component (e.g. 911 emergency location service) a predetermined period before the installation date.

Abstract: A system and method are disclosed having concurrent processes that install different aspects of telecommunications service. In one embodiment, the provisioning method may comprise: (a) accepting order entry notifications; and (b) initiating an initiator process for each order entry notification. The initiator process in turn initiates a set of processes that operate concurrently to provide different aspects of a telecommunications service. The processes in the set may include an access process that arranges for installation of a connection between a premises and a communications network, and a truck roll process configured to arrange for a separate visit to the premises for installing equipment. Alternatively, the processes may include an equipment ordering process that arranges for the procurement of equipment to be installed on the premises, a local number porting process that arranges for transfer of a phone number, and a virtual components process that arranges for programming of network switches.