Abstract: In an aspect, in general, a computer implemented method includes receiving a query phrase, receiving a first data representing a first audio signal including an interaction among a number of speakers and at least one segment of one or more known audio items, receiving a second data comprising temporal locations of the at least one segment of one or more known audio items in the first audio signal, and searching the first data to identify putative instances of the query phrase that are temporally excluded from the temporal locations of the at least one segment of one or more known audio items.

Abstract: In some aspects, a wordspotter is used to locate occurrences in an audio corpus of each of a set of predetermined subword units, which may be phoneme sequences. To locate a query (e.g., a keyword or phrase) in the audio corpus, constituent subword units in the query are indentified and then locations of those subwords are determined based on the locations of those subword units determined earlier by the wordspotter, for example, using a pre-built inverted index that maps subword units to their locations.

Abstract: Embodiments of methods of evaluating a wireless communication device using a computing system are provided. The embodiments include establishing a data connection between the wireless communication device and the computing system, and receiving device-specific information associated with the wireless communication device. The device-specific information includes at least one identifier associated with the wireless communication device. The device-specific information is provided to a server over a network, and additional device-specific information associated with evaluating the wireless communication device is received in response to providing the device-specific information to the server. Finally, in response to receiving the additional device-specific information, diagnostic-related information and a representation of the additional device-specific information are displayed on the computing system.

Abstract: Systems and methods are providing for using cluster maps in managing multimedia content including, for example, analyzing audio files stored at a call center. Very generally, a cluster map can be used as an effective tool for visualizing condensed information and for improving the understanding of the characteristics and relationships of the data under study. For example, a set of nodes can be displayed in a cluster map as corresponding to a set of information objects. Each information object may represent the result of a respective query conducted against the data. In some embodiments, multiple relationships between various information objects (such as between different query results) can be displayed simultaneously as graphical links in the map, making data comparison and exploration easier and more intuitive.

Abstract: An approach to words spotting processes a query including a sequence of terms (e.g., words) to identify one or more subsequences that constitute segments (e.g., phrases) that are likely to occur spoken together in the audio begin searched. The segments are searched for as units. An advantage can include improved accuracy as compared to searching for the terms individually.

Abstract: Some general aspects of the invention relate to systems and computer-implemented methods of generating a treemap display. A collection of data elements characterized by a first attribute is accepted, and some data elements are grouped into a first set of data elements according to a first rule associated with the first attribute. A treemap field is partitioned into a collection of cells according to the grouping result, and the collection of cells includes a first cell representing the first set of data elements. The first cell has a first dimension corresponding to a value of the first attribute of the first set of data elements. The first set of data elements is then divided into a collection of subsets of data elements according to a second rule. Correspondingly, the first cell of the treemap field is partitioned into a collection of sub-cells according to the division. Each sub-cell represents a respective one of the plurality of subsets of data elements.

Abstract: In some aspects, a wordspotter is used to locate occurrences in an audio corpus of each of a set of predetermined subword units, which may be phoneme sequences. To locate a query (e.g., a keyword or phrase) in the audio corpus, constituent subword units in the query are indentified and then locations of those subwords are determined based on the locations of those subword units determined earlier by the wordspotter, for example, using a pre-built inverted index that maps subword units to their locations.