Patents by Inventor Scott Bluman

Scott Bluman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Distributed voice over internet protocol recording
    Patent number: 8442033
    Abstract: Included are embodiments of systems and methods for recording data related to a communication. One exemplary embodiment, among others includes receiving data related to a communication from a communications device, recording at least a portion of the data related to the communication, determining a time of reduced network activity and sending at least a portion of the data related to the communication to a central recording server at a time of low network activity.
    Type: Grant
    Filed: March 31, 2006
    Date of Patent: May 14, 2013
    Assignee: Verint Americas, Inc.
    Inventors: Jamie Richard Williams, Scott Bluman, Thomas Z. Dong, Christopher D. Blair, Richard L. Heap
  • Systems and methods for recording using virtual machines
    Patent number: 8068602
    Abstract: A recording system that includes software configured to enable a first guest operating system to function in a virtual machine operating environment, a first recording software enabled to function by the first guest operating system, at least one processor, and at least one communication interface configured to receive first data corresponding to a first contact corresponding to a first contact center agent. The at least one processor is instructed by the first recording software to cause the first data to be stored in memory.
    Type: Grant
    Filed: September 29, 2006
    Date of Patent: November 29, 2011
    Assignee: Verint Americas, Inc.
    Inventors: Scott Bluman, Oirong Li
  • Distributed voice over Internet protocol recording
    Publication number: 20070263785
    Abstract: Included are embodiments of systems and methods for recording data related to a communication. One exemplary embodiment, among others includes receiving data related to a communication from a communications device, recording at least a portion of the data related to the communication, determining a time of reduced network activity and sending at least a portion of the data related to the communication to a central recording server at a time of low network activity.
    Type: Application
    Filed: March 31, 2006
    Publication date: November 15, 2007
    Inventors: Jamie Williams, Scott Bluman, Thomas Dong, Christopher Blair, Richard Heap