Patents by Inventor Scott Crenshaw

Scott Crenshaw has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11017333
    Abstract: Embodiments pertain generally to a method for providing subscription services in view of virtual machines. The method includes determining that a user is enrolled for a continuous availability service and determining, in view of the continuous availability service, that the service provider is to instantiate a virtual machine for the user to continue execution of operations executed on a client machine. The method further includes causing the virtual machine to be instantiated in view of the continuous availability service and causing the instantiated virtual machine to be configured to restore a state of the client machine that corresponds to a previous update of the client machine. The previous update may correspond to client activity data of the client machine.
    Type: Grant
    Filed: April 16, 2018
    Date of Patent: May 25, 2021
    Assignee: Red Hat, Inc.
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Publication number: 20180240056
    Abstract: Embodiments pertain generally to a method for providing subscription services in view of virtual machines. The method includes determining that a user is enrolled for a continuous availability service and determining, in view of the continuous availability service, that the service provider is to instantiate a virtual machine for the user to continue execution of operations executed on a client machine. The method further includes causing the virtual machine to be instantiated in view of the continuous availability service and causing the instantiated virtual machine to be configured to restore a state of the client machine that corresponds to a previous update of the client machine. The previous update may correspond to client activity data of the client machine.
    Type: Application
    Filed: April 16, 2018
    Publication date: August 23, 2018
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Patent number: 9946982
    Abstract: Embodiments pertain generally to a method for providing subscription services based on virtual machines. The method includes providing for a service portal for users to subscribe to subscription services for at least one of technical support and software based on the virtual machines and providing the subscription services based on client information and business requirements entered by the customer in the service portal.
    Type: Grant
    Filed: February 28, 2007
    Date of Patent: April 17, 2018
    Assignee: Red Hat, Inc.
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Patent number: 8578337
    Abstract: Embodiments pertain generally to a method of providing a quality assurance subscription service for a customer. The method includes determining a new software configuration for the customer and instantiating a test virtual machine based on state information of the customer in a secure location. The method also includes executing the new software configuration on the test virtual machine to verify operational stability of the new software configuration.
    Type: Grant
    Filed: February 28, 2007
    Date of Patent: November 5, 2013
    Assignee: Red Hat, Inc.
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Patent number: 8276023
    Abstract: Embodiments pertain generally to a method of providing a remote monitoring subscription service. The method includes receiving client activity data from at least one of a client virtual machine and a physical machine supporting the client virtual machine at a site of a customer and comparing the client activity data against a set of performance guidelines. The method also includes determining a recommended action in response to the client activity data not falling within the set of performance guidelines and forwarding the recommended action to the customer.
    Type: Grant
    Filed: April 5, 2010
    Date of Patent: September 25, 2012
    Assignee: Red Hat, Inc.
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Patent number: 8214483
    Abstract: Embodiments related generally to a method of providing continuous availability subscription service. The method includes retrieving a configuration data of a customer, where the configuration data relates to the hardware and application requirements of the customer. The method also includes creating a virtual machine for the customer based on the configuration data of the customer in response to a catastrophic event at a site of the customer.
    Type: Grant
    Filed: February 28, 2007
    Date of Patent: July 3, 2012
    Assignee: Red Hat, Inc.
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Publication number: 20100192020
    Abstract: Embodiments pertain generally to a method of providing a remote monitoring subscription service. The method includes receiving client activity data from at least one of a client virtual machine and a physical machine supporting the client virtual machine at a site of a customer and comparing the client activity data against a set of performance guidelines. The method also includes determining a recommended action in response to the client activity data not falling within the set of performance guidelines and forwarding the recommended action to the customer.
    Type: Application
    Filed: April 5, 2010
    Publication date: July 29, 2010
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Patent number: 7739554
    Abstract: Embodiments relate generally to a method of providing a support subscription service. The method includes monitoring at least one a client virtual machine and a respective physical machine supporting the client virtual machine at a site of a customer and detecting an error occurring in at least one of the client virtual machine and the respective physical machine. The method also includes determining a type of error that is occurring and creating a trouble ticket for a vendor associated with the type of error.
    Type: Grant
    Filed: February 28, 2007
    Date of Patent: June 15, 2010
    Assignee: Red Hat, Inc.
    Inventors: Henrl Han Van Riel, Scott Crenshaw
  • Patent number: 7694189
    Abstract: Embodiments pertain generally to a method of providing a remote monitoring subscription service. The method includes receiving client activity data from at least one of a client virtual machine and a physical machine supporting the client virtual machine at a site of a customer and comparing the client activity data against a set of performance guidelines. The method also includes determining a recommended action in response to the client activity data not falling within the set of performance guidelines and forwarding the recommended action to the customer.
    Type: Grant
    Filed: February 28, 2007
    Date of Patent: April 6, 2010
    Assignee: Red Hat, Inc.
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Publication number: 20080209279
    Abstract: Embodiments relate generally to a method of providing a support subscription service. The method includes monitoring at least one a client virtual machine and a respective physical machine supporting the client virtual machine at a site of a customer and detecting an error occurring in at least one of the client virtual machine and the respective physical machine. The method also includes determining a type of error that is occurring and creating a trouble ticket for a vendor associated with the type of error.
    Type: Application
    Filed: February 28, 2007
    Publication date: August 28, 2008
    Inventors: Henrl Han Van Riel, Scott Crenshaw
  • Publication number: 20080209415
    Abstract: Embodiments pertain generally to a method of providing a remote monitoring subscription service. The method includes receiving client activity data from at least one of a client virtual machine and a physical machine supporting the client virtual machine at a site of a customer and comparing the client activity data against a set of performance guidelines. The method also includes determining a recommended action in response to the client activity data not falling within the set of performance guidelines and forwarding the recommended action to the customer.
    Type: Application
    Filed: February 28, 2007
    Publication date: August 28, 2008
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Publication number: 20080209409
    Abstract: Embodiments pertain generally to a method of providing a quality assurance subscription service for a customer. The method includes determining a new software configuration for the customer and instantiating a test virtual machine based on state information of the customer in a secure location. The method also includes executing the new software configuration on the test virtual machine to verify operational stability of the new software configuration.
    Type: Application
    Filed: February 28, 2007
    Publication date: August 28, 2008
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Publication number: 20080208931
    Abstract: Embodiments related generally to a method of providing continuous availability subscription service. The method includes retrieving a configuration data of a customer, where the configuration data relates to the hardware and application requirements of the customer. The method also includes creating a virtual machine for the customer based on the configuration data of the customer in response to a catastrophic event at a site of the customer.
    Type: Application
    Filed: February 28, 2007
    Publication date: August 28, 2008
    Inventors: Henri Han VAN RIEL, Scott Crenshaw
  • Publication number: 20080208672
    Abstract: Embodiments pertain generally to a method for providing subscription services based on virtual machines. The method includes providing for a service portal for users to subscribe to subscription services for at least one of technical support and software based on the virtual machines and providing the subscription services based on client information and business requirements entered by the customer in the service portal.
    Type: Application
    Filed: February 28, 2007
    Publication date: August 28, 2008
    Inventors: Henri Han Van Riel, Scott Crenshaw
  • Publication number: 20070124684
    Abstract: A global power management for a grid is provided. A grid administrator is connected to the group nodes of the grid. During operation, the grid administrator calculates the cost of operations, such as electricity and cooling costs, and migrates the workload of the grid to minimize the cost of operations. In particular, the grid administrator may deactivate or power down one or more of the nodes in order to minimize the cost of operations.
    Type: Application
    Filed: November 30, 2005
    Publication date: May 31, 2007
    Inventors: Henri Han Riel, Lon Hohberger, Scott Crenshaw