Patents by Inventor Scott Kolman

Scott Kolman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Visual interactive voice response system
    Patent number: 10270908
    Abstract: A request is received from a communications device to execute an interaction site. A request is transmitted to the automated response system. First instructions that provide one or more steps of the multi-step communication flow between the communications device and the automated response system are received from the automated response system. In response to determining that the request is for the voice-interaction with the interaction site, second instructions that provide the one or more steps through a voice interaction with a user of the communications device are determined and transmitted to the communications device. In response to determining that the request is for the visual-interaction with the interaction site, third instructions that provide the one or more steps through a visual interaction with the user of the communications device are determined and transmitted to the communications device.
    Type: Grant
    Filed: October 10, 2016
    Date of Patent: April 23, 2019
    Inventors: Praphul Kumar, Scott Kolman, Andrea Friio, Yochai Konig
  • VISUAL INTERACTIVE VOICE RESPONSE SYSTEM
    Publication number: 20170118337
    Abstract: A request is received from a communications device to execute an interaction site. A request is transmitted to the automated response system. First instructions that provide one or more steps of the multi-step communication flow between the communications device and the automated response system are received from the automated response system. In response to determining that the request is for the voice-interaction with the interaction site, second instructions that provide the one or more steps through a voice interaction with a user of the communications device are determined and transmitted to the communications device. In response to determining that the request is for the visual-interaction with the interaction site, third instructions that provide the one or more steps through a visual interaction with the user of the communications device are determined and transmitted to the communications device.
    Type: Application
    Filed: October 10, 2016
    Publication date: April 27, 2017
    Inventors: Praphul Kumar, Scott Kolman, Andrea Friio, Yochai Konig
  • VISUAL INTERACTIVE VOICE RESPONSE SYSTEM
    Publication number: 20160301802
    Abstract: A request is received from a communications device to execute an interaction site. A request is transmitted to the automated response system. First instructions that provide one or more steps of the multi-step communication flow between the communications device and the automated response system are received from the automated response system. In response to determining that the request is for the voice-interaction with the interaction site, second instructions that provide the one or more steps through a voice interaction with a user of the communications device are determined and transmitted to the communications device. In response to determining that the request is for the visual-interaction with the interaction site, third instructions that provide the one or more steps through a visual interaction with the user of the communications device are determined and transmitted to the communications device.
    Type: Application
    Filed: April 10, 2015
    Publication date: October 13, 2016
    Applicant: ANGEL.COM INCORPORATED
    Inventors: Praphul Kumar, Scott Kolman, Andrea Friio, Yochai Konig
  • Visual interactive voice response system
    Patent number: 9467563
    Abstract: A request is received from a communications device to execute an interaction site. A request is transmitted to the automated response system. First instructions that provide one or more steps of the multi-step communication flow between the communications device and the automated response system are received from the automated response system. In response to determining that the request is for the voice-interaction with the interaction site, second instructions that provide the one or more steps through a voice interaction with a user of the communications device are determined and transmitted to the communications device. In response to determining that the request is for the visual-interaction with the interaction site, third instructions that provide the one or more steps through a visual interaction with the user of the communications device are determined and transmitted to the communications device.
    Type: Grant
    Filed: April 10, 2015
    Date of Patent: October 11, 2016
    Assignee: ANGEL.COM INCORPORATED
    Inventors: Praphul Kumar, Scott Kolman, Andrea Friio, Yochai Konig