Abstract: An infrared image and/or a video of one or more residents of a controlled-environment facility is captured using an imaging device of a controlled-environment facility resident communication and/or media device disposed within the controlled-environment facility when the device is not being used in a communication session. The imaging device of the controlled-environment facility resident communication and/or media device is capable of operation with an infrared light source. The infrared image or video may be stored and/or presented to an entity associated with the controlled-environment facility, such as personnel of the facility, a facility administration system, etc. Capturing the image may include turning on at least one infrared light source on the device and/or turning off any indication that the capturing is taking place. The device may be located in a resident sleeping area and a bed check may be performed by the entity or device, using the infrared image.

Abstract: A system for receiving satellite radio signals and/or internet content and extracting a plurality of channels from the satellite radio signals and/or internet content is disclosed. The content of the channels is converted to IP packets and streamed across an Ethernet network. In one embodiment, each of the channels is associated with an IP address or port. Users receive the content of the channels by selecting the IP address or port associated with the desired content. An administrator may control the channels that are available to the users. In one embodiment, the users each have a subscription to access the content, and the subscription may control the channels that the user access.

Abstract: Inbound call processing systems and methods for processing inbound calls to controlled-environment facility resident media and/or communications devices employ an inbound resident call server configured to host inbound calling accounts established by non-residents, receive inbound calls from the non-residents, route the inbound calls to an authenticating server, confirm that the resident device is active, and connect the inbound resident call system with the resident device if active or inform the non-resident the resident is not available if not. The inbound resident call server also connects the non-resident inbound call with the resident device if the non-resident is associated with the inbound calling account, the inbound calling account is associated with an address identifier of the resident device and the resident's personal identification number is associated with the address identifier of the resident device, all of which may be authenticated by the authenticating server.

Abstract: A system for receiving satellite radio signals and/or internet content and extracting a plurality of channels from the satellite radio signals and/or internet content is disclosed. The content of the channels is converted to IP packets and streamed across an Ethernet network. In one embodiment, each of the channels is associated with an IP address or port. Users receive the content of the channels by selecting the IP address or port associated with the desired content. An administrator may control the channels that are available to the users. In one embodiment, the users each have a subscription to access the content, and the subscription may control the channels that the user access.

Abstract: Systems and methods for covert monitoring and/or recording of audio and/or video in controlled-environment facilities are disclosed. In some embodiments, a method may include capturing at least one of: an audio, a video, or a picture of one or more residents of a controlled-environment facility using a communication device disposed within the controlled-environment facility, where the communication device is not being used in any communication session during at least a portion of the capturing; and storing the at least one of the audio, video, or picture.

Abstract: Systems and methods for covert monitoring and/or recording of audio and/or video in controlled-environment facilities are disclosed. In some embodiments, a method may include capturing at least one of: an audio, a video, or a picture of one or more residents of a controlled-environment facility using a communication device disposed within the controlled-environment facility, where the communication device is not being used in any communication session during at least a portion of the capturing; and storing the at least one of the audio, video, or picture.

Abstract: Images of residents of a controlled-environment facility may be captured at the time of intake into the facility. A feature detection process may be performed on each image to verify that corporeal facial features are present in each resident image and a copy of such an image of each resident may be saved. A request to initiate an electronic visitation session may be received and an image of a user is captured. A feature detection process is performed on the captured image to verify that images of features of a corporeal human face are present in the captured image, determining whether an image of a corporeal human face is present in the captured image. The electronic visitation session may then be connected in response to a determination that an image of a corporeal human face is present. Further, a facial recognition process may also be performed on the captured image.

Abstract: An embodiment of an apparatus may include an image capture device configured to capture an image of a user in response to a request to initiate an electronic visitation session. The apparatus may also include a processing device coupled to the image capture device and configured to perform a feature detection process on the image to verify that an actual face was present in the image, and connect the electronic visitation session in response to a determination that the actual face was present in the image.

Abstract: Systems and methods for creating, maintaining, and making available Communication Detail Records (CDRs) containing media for communications in controlled-environment facilities are disclosed. In some embodiments, a method may include enabling, at least in part via one or more communication systems, a communication between two or more parties, where at least one of the two or more parties is a resident of a controlled-environment facility, and where the resident operates a communication device disposed within the controlled-environment facility. The method may also include creating, at least in part via the one or more communication systems, a CDR associated with the communication, where the CDR includes or references a digital media file.

Abstract: A system for receiving satellite radio signals and/or internet content and extracting a plurality of channels from the satellite radio signals and/or internet content is disclosed. The content of the channels is converted to IP packets and streamed across an Ethernet network. In one embodiment, each of the channels is associated with an IP address or port. Users receive the content of the channels by selecting the IP address or port associated with the desired content. An administrator may control the channels that are available to the users. In one embodiment, the users each have a subscription to access the content, and the subscription may control the channels that the user access.

Abstract: A process and a system are disclosed for detecting activity, e.g., three way calling, call forwarding, or the like, during a phone call. The process includes, and the system is configured for, establishing the call path between a first party and a second party, adding a reference tone to the call path, observing a reflected tone from the call path, and determining a relationship between the reference tone and the reflected tone. Information relating to the relationship may be reported for further analysis.