Abstract: An example method for managing access to a VR platform includes causing presentation of a virtual room including display of a plurality of user identifiers corresponding to users using a non-VR mobile application and users using the VR platform. The plurality of user identifiers are sorted on a wait list based on an elapsed wait time associated with each user. The example method also includes causing display of a graphical assistance pod, and responsive to its activation, displaying a user interface to present tools usable selectable by a support representative for managing interactions with the plurality of users. The example method further includes establishing a secure communication channel between the support representative and the at least one of the plurality of users using the non-VR mobile application.

Abstract: An example method for managing access to a VR platform includes causing presentation of a virtual room including display of a plurality of user identifiers corresponding to users using a non-VR mobile application and users using the VR platform. The plurality of user identifiers are sorted on a wait list based on an elapsed wait time associated with each user. The example method also includes causing display of a graphical assistance pod, and responsive to its activation, displaying a user interface to present tools usable selectable by a support representative for managing interactions with the plurality of users. The example method further includes establishing a secure communication channel between the support representative and the at least one of the plurality of users using the non-VR mobile application.

Abstract: An example method for managing access to a VR platform includes causing presentation of a virtual room including display of a plurality of user identifiers corresponding to users using a non-VR mobile application and users using the VR platform. The plurality of user identifiers are sorted on a wait list based on an elapsed wait time associated with each user. The example method also includes causing display of a graphical assistance pod, and responsive to its activation, displaying a user interface to present tools usable selectable by a support representative for managing interactions with the plurality of users. The example method further includes establishing a secure communication channel between the support representative and the at least one of the plurality of users using the non-VR mobile application.

Abstract: The disclosed method and system provide extensible or stand-alone location enable services at granularity down to a stand alone service. The various interfaces are preferably specified via DTD or schemas for communication based on XML. This collection of services enable management of mobile device locations information, and real-time services. Mobile device location is integrated with other location sensitive data, such as maps or demographics of a particular region or even the location of businesses and consumers to enable a richer service offering for customers of wireless carriers and service providers. Examples of such services include obtaining routes to a destination; providing a geocode corresponding to an address; providing an address corresponding to a geocode; providing maps as image files encompassing specified geocodes, locations, or addresses and the like. Additional services may be added to the disclosed system and method seamlessly due to the use of extensible interfaces.

Abstract: The disclosed method and system provide extensible or stand-alone location enabled services at granularity down to a stand-alone service. The various interfaces are preferably specified via DTD or schemas for communication based on XML. This collection of services enables management of mobile device locations information, and real-time services. Mobile device location is integrated with other location sensitive data, such as maps or demographics of a particular region or even the location of businesses and consumers to enable a richer service offering for customers of wireless carriers and service providers. Examples of such services include obtaining routes to a destination; providing a geocode corresponding to an address; providing an address corresponding to a geocode; providing maps as image files encompassing specified geocodes, locations, or addresses and the like. Additional services may be added to the disclosed system and method seamlessly due to the use of extensible interfaces.

Abstract: An apparatus and method for rapid translation of geographic latitude and longitude into any of a number of application-specific location designations or location classifications, including street address, nearest intersection, PSAP (Public Safety Answering Point) zone, telephone rate zone, franchise zone, or other geographic, administrative, governmental or commercial division of territory. The speed of translation meets call-setup requirements for call-processing applications such as PSAP determination, and meets caller response expectations for caller queries such as the location of the nearest commercial establishment of a given type.

Abstract: An apparatus and method for rapid translation of geographic latitude and longitude into any of a number of application-specific location designations or location classifications, including street address, nearest intersection, PSAP (Public Safety Answering Point) zone, telephone rate zone, franchise zone, or other geographic, administrative, governmental or commercial division of territory. The speed of translation meets call-setup requirements for call-processing applications such as PSAP determination, and meets caller response expectations for caller queries such as the location of the nearest commercial establishment of a given type.

Abstract: The disclosed method and system provide extensible or stand-alone location enabled services at granularity down to a stand-alone service. The various interfaces are preferably specified via DTD or schemas for communication based on XML. This collection of services enables management of mobile device locations information, and real-time services. Mobile device location is integrated with other location sensitive data, such as maps or demographics of a particular region or even the location of businesses and consumers to enable a richer service offering for customers of wireless carriers and service providers. Examples of such services include obtaining routes to a destination; providing a geocode corresponding to an address; providing an address corresponding to a geocode; providing maps as image files encompassing specified geocodes, locations, or addresses and the like. Additional services may be added to the disclosed system and method seamlessly due to the use of extensible interfaces.

Abstract: An apparatus and method for rapid translation of geographic latitude and longitude into any of a number of application-specific location designations or location classifications, including street address, nearest intersection, PSAP (Public Safety Answering Point) zone, telephone rate zone, franchise zone, or other geographic, administrative, governmental or commercial division of territory. The speed of translation meets call-setup requirements for call-processing applications such as PSAP determination, and meets caller response expectations for caller queries such as the location of the nearest commercial establishment of a given type.