Patents by Inventor Scott Robert Plummer

Scott Robert Plummer has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CLAIM WORK ASSIGNMENT USING WEIGHTED WORKLOADS
    Publication number: 20150154713
    Abstract: Automated assignment of insurance claim work includes: obtaining an insurance claim work unit; identifying among a plurality of users of the insurance claims processing platform a set of eligible users who are eligible to process the insurance claim work unit; and automatically selecting among the set of eligible users a selected user to process the insurance claim work unit, including determining a set of weighted workloads that corresponds to the set of eligible users and applying a set of one or more assignment rules based on the set of weighted workloads.
    Type: Application
    Filed: January 20, 2014
    Publication date: June 4, 2015
    Applicant: Guidewire Software, Inc.
    Inventors: Luis Arturo Diaz, Scott Robert Plummer, Mui Thu Tran, Patrick Kwoon Yuet Young, Edward Anthony Wells