Abstract: A tine device for an impeller apparatus is disclosed. The tine device comprises at least one tine element having a first end configured to be rotatably coupled to a central rotor of the impeller apparatus. The tine element additionally comprises a second end positioned on a first side of a radial line extending through the first end, and a curved portion located on an opposite second side of the radial line between the first and second ends.

Abstract: A baler including a frame, a feed assembly coupled to the frame, an auger housing defining a volume therein, where the volume of the auger housing is configured to receive crop material from the feed assembly during operation, and a plurality of augers, each of which at least partially positioned within the volume and rotatable with respect to the auger housing.

Abstract: A baler including a frame a feed assembly coupled to the frame, an auger housing coupled to the frame and in operable communication with the feed assembly, the auger housing having an exterior wall including a first open end, a second open end opposite the first open end, and defining a volume therein. The baler also including a first auger at least partially positioned within the volume and rotatable with respect to the auger housing about a first axis, and a second auger at least partially positioned within the volume and rotatable with respect to the auger housing about a second axis.

Abstract: A baler including a frame, a feed assembly coupled to the frame, an auger housing defining a volume therein, where the volume of the auger housing is configured to receive crop material from the feed assembly during operation, and one or more augers at least partially positioned within the volume and rotatable with respect to the auger housing, where the one or more augers define an auger inlet plane. The baler also including a plurality of strippers coupled to the auger housing and configured to engage crop material, where each stripper includes a leading edge, and where the leading edge of at least one stripper is positioned upstream of the auger inlet plane.

Abstract: A tine device for an impeller apparatus is disclosed. The tine device comprises at least one tine element having a first end configured to be rotatably coupled to a central rotor of the impeller apparatus. The tine element additionally comprises a second end positioned on a first side of a radial line extending through the first end, and a curved portion located on an opposite second side of the radial line between the first and second ends.

Abstract: A baler including a frame, a feed assembly coupled to the frame, an auger housing defining a volume therein, where the volume of the auger housing is configured to receive crop material from the feed assembly during operation, and one or more augers at least partially positioned within the volume and rotatable with respect to the auger housing, where the one or more augers define an auger inlet plane. The baler also including a plurality of strippers coupled to the auger housing and configured to engage crop material, where each stripper includes a leading edge, and where the leading edge of at least one stripper is positioned upstream of the auger inlet plane.

Abstract: A baler including a frame a feed assembly coupled to the frame, an auger housing coupled to the frame and in operable communication with the feed assembly, the auger housing having an exterior wall including a first open end, a second open end opposite the first open end, and defining a volume therein. The baler also including a first auger at least partially positioned within the volume and rotatable with respect to the auger housing about a first axis, and a second auger at least partially positioned within the volume and rotatable with respect to the auger housing about a second axis.

Abstract: A baler including a frame, a feed assembly coupled to the frame, an auger housing defining a volume therein, where the volume of the auger housing is configured to receive crop material from the feed assembly during operation, and a plurality of augers, each of which at least partially positioned within the volume and rotatable with respect to the auger housing.

Abstract: A method of prioritizing and routing electronic requests, may include accessing, at an incident management system, an incident record. The method may also include assigning, by the incident management system, a priority to the incident record. The method may additionally include causing a thread to be generated in an internal social networking application, wherein the thread is based on the incident record. The method may further include linking the incident record in the incident management system to the thread in the internal social networking application. The method may also include generating an interface for an agent portal to display an indication of the thread within a plurality of thread indications according to the priority.

Abstract: Embodiments of the invention provide systems and methods for facilitating collaboration in a contact center by providing a roster of recommended subject matter experts on a topic related to an ongoing customer contact session. For example, embodiments can use a modification of the skills matching algorithm of the CRM system used to initially select an agent to also evaluate the needs of the service incident, and match those needs with people who would be able to contribute to a conversation and help the agent. The system can then recommend these possible contributors in a ranked order based on how well each collaborator's skills match the requirements of the incident. When the agent requires assistance and creates a conversation, the system can recommend to the agent a list of users that can help, based on the strength of the match to the skill that would equate to the incident.

Abstract: Embodiments of the invention provide systems and methods for facilitating collaboration in a contact center by providing a roster of recommended subject matter experts on a topic related to an ongoing customer contact session. For example, embodiments can use a modification of the skills matching algorithm of the CRM system used to initially select an agent to also evaluate the needs of the service incident, and match those needs with people who would be able to contribute to a conversation and help the agent. The system can then recommend these possible contributors in a ranked order based on how well each collaborator's skills match the requirements of the incident. When the agent requires assistance and creates a conversation, the system can recommend to the agent a list of users that can help, based on the strength of the match to the skill that would equate to the incident.

Abstract: A method of prioritizing and routing electronic requests, may include accessing, at an incident management system, an incident record. The method may also include assigning, by the incident management system, a priority to the incident record. The method may additionally include causing a thread to be generated in an internal social networking application, wherein the thread is based on the incident record. The method may further include linking the incident record in the incident management system to the thread in the internal social networking application. The method may also include generating an interface for an agent portal to display an indication of the thread within a plurality of thread indications according to the priority.

Abstract: An HVAC system for heating and cooling a passenger compartment of a vehicle includes a first heat exchanger that transfers heat between a primary loop and a secondary loop. The primary loop is a reversible loop and uses high pressure refrigerant. A compressor pressurizes the refrigerant. A second heat exchanger selectively transfers heat energy to and from the passenger compartment. The secondary loop is a low pressure liquid coolant loop that passes through the first heat exchanger. A pump moves fluid through the secondary loop. A third heat exchanger transfers heat to and from an external medium from the fluid passing through the secondary loop. A secondary heat source adds heat to the secondary loop during a heating mode. A bypass means selectively bypasses the secondary heat source during a cooling mode.

Abstract: An apparatus for forming a duct includes a bending apparatus and a support apparatus. The bending apparatus includes a table, a cut off beam, and a leaf hinged to a forward edge of the table. The cut off beam is movable toward and away from the table to clamp or release a metal web being fed forward across the table and the leaf. The cut off beam repeatedly clamps the metal web to the table while the leaf pivots toward the cut off beam to form a duct section. The support apparatus includes a cross rod movable along pivoting support arms. As the metal web is bent to form the duct section, the support arms and the cross rod are moved to internally support the duct section.

Abstract: An apparatus for forming a duct includes a bending apparatus and a support apparatus. The bending apparatus includes a table, a cut off beam, and a leaf hinged to a forward edge of the table. The cut off beam is movable toward and away from the table to clamp or release a metal web being fed forward across the table and the leaf. The cut off beam repeatedly clamps the metal web to the table while the leaf pivots toward the cut off beam to form a duct section. The support apparatus includes a cross rod movable along pivoting support arms. As the metal web is bent to form the duct section, the support arms and the cross rod are moved to internally support the duct section.

Abstract: An apparatus for forming a duct includes a bending apparatus and a support apparatus. The bending apparatus includes a table, a cut off beam, and a leaf hinged to a forward edge of the table. The cut off beam is movable toward and away from the table to clamp or release a metal web being fed forward across the table and the leaf. The cut off beam repeatedly clamps the metal web to the table while the leaf pivots toward the cut off beam to form a duct section. The support apparatus includes a cross rod movable along pivoting support arms. As the metal web is bent to form the duct section, the support arms and the cross rod are moved to internally support the duct section.

Abstract: An apparatus for forming a duct includes a bending apparatus and a support apparatus. The bending apparatus includes a table, a cut off beam, and a leaf hinged to a forward edge of the table. The cut off beam is movable toward and away from the table to clamp or release a metal web being fed forward across the table and the leaf. The cut off beam repeatedly clamps the metal web to the table while the leaf pivots toward the cut off beam to form a duct section. The support apparatus includes a cross rod movable along pivoting support arms. As the metal web is bent to form the duct section, the support arms and the cross rod are moved to internally support the duct section.

Abstract: A suspension arrangement for a work machine includes a frame and a rear axle rigidly carried by and substantially immovable relative to the frame. The suspension arrangement includes a caster wheel assembly having a shaft, a wheel arm, a suspension and a caster wheel. The shaft is pivotably couplable with an outboard end of the rear axle. The caster wheel is coupled with a lower end of the wheel arm. The suspension is in the form of a torsion spring including an outer tube, an inner member, and a plurality of elastomeric members interposed between the outer tube and the inner member. The outer tube is coupled with the shaft, and the inner member is coupled with an upper end of the wheel arm.

Abstract: A suspension arrangement for a work machine includes a frame and a rear axle rigidly carried by and substantially immovable relative to the frame. The suspension arrangement includes a caster wheel assembly having a shaft, a wheel arm, a suspension and a caster wheel. The shaft is pivotably couplable with an outboard end of the rear axle. The caster wheel is coupled with a lower end of the wheel arm. The suspension is in the form of a torsion spring including an outer tube, an inner member, and a plurality of elastomeric members interposed between the outer tube and the inner member. The outer tube is coupled with the shaft, and the inner member is coupled with an upper end of the wheel arm.