Patents by Inventor Scott Swanson

Scott Swanson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240320715
    Abstract: Systems and methods for networking customer devices with each other and with retail location servers are described herein. A server (e.g., a server associated with a retail location) may determine that a first device is in proximity of a retail location, where the first device is associated with a customer user. The server may then transmit a customer GUI includes data indicative of products sold in the retail location and sections of the retail location. The server may then subsequently transmit an invitation to join private circle associated with the retail location. In response to the customer joining the private circle, a circle GUI may be transmitted to the first device providing selectable links to other customer users and event webpages. Furthermore, interactions between customer devices and the various GUIs provided may be tracked to provide real-time analytic data to better track retail location performance.
    Type: Application
    Filed: June 6, 2024
    Publication date: September 26, 2024
    Inventor: Scott Swanson
  • Patent number: 12008607
    Abstract: Facilitating connections between a customer and an employee of a business is described. Once the customer is within a proximity of a business, the customer can choose to interact with an employee of the business. The customer can select a product or section of the business and post a request or question. In response, an employee with expertise in the subject matter of the request or the question, can chose to respond to the customer. Thus, the customer can get help prior to entering the store. In addition, the customer can request the employee to facilitate the purchase of a product via the system described herein and leave the product in a pick-up area. After the interaction is complete, the customer can reopen the conversation at a later time with the same employee. As such, the system enables better customer engagement, a better buying experience, and a better post-purchase experience.
    Type: Grant
    Filed: September 7, 2021
    Date of Patent: June 11, 2024
    Assignee: Bonder, Inc.
    Inventor: Scott Swanson
  • Patent number: 11348094
    Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.
    Type: Grant
    Filed: December 13, 2018
    Date of Patent: May 31, 2022
    Assignee: Bonder, Inc.
    Inventor: Scott Swanson
  • Publication number: 20220076301
    Abstract: Facilitating connections between a customer and an employee of a business is described. Once the customer is within a proximity of a business, the customer can choose to interact with an employee of the business. The customer can select a product or section of the business and post a request or question. In response, an employee with expertise in the subject matter of the request or the question, can chose to respond to the customer. Thus, the customer can get help prior to entering the store. In addition, the customer can request the employee to facilitate the purchase of a product via the system described herein and leave the product in a pick-up area. After the interaction is complete, the customer can reopen the conversation at a later time with the same employee. As such, the system enables better customer engagement, a better buying experience, and a better post-purchase experience.
    Type: Application
    Filed: September 7, 2021
    Publication date: March 10, 2022
    Inventor: Scott Swanson
  • Patent number: 10891682
    Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.
    Type: Grant
    Filed: June 19, 2019
    Date of Patent: January 12, 2021
    Assignee: BONDER, INC.
    Inventor: Scott Swanson
  • Publication number: 20190304003
    Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.
    Type: Application
    Filed: June 19, 2019
    Publication date: October 3, 2019
    Inventor: Scott Swanson
  • Patent number: 10360615
    Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.
    Type: Grant
    Filed: May 8, 2017
    Date of Patent: July 23, 2019
    Assignee: Bonder, Inc.
    Inventor: Scott Swanson
  • Publication number: 20190180271
    Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.
    Type: Application
    Filed: December 13, 2018
    Publication date: June 13, 2019
    Inventor: Scott Swanson
  • Publication number: 20180322562
    Abstract: Facilitating conversations among people within physical spaces is described. An interaction tablet can be housed within a physical space and configured to receive profile information from mobile devices of customers. The profile information can indicate conversational topics that customers are interested in within the physical space. Similarities between conversational topics of customers can be determined and those customers can be recommended to engage in a conversation regarding that conversational topic. One customer can also be provided information regarding what another customer prefers to purchase from the physical space and, therefore, use the purchase to facilitate a conversation to create a more engaging environment within the physical space.
    Type: Application
    Filed: May 8, 2017
    Publication date: November 8, 2018
    Inventor: Scott Swanson
  • Patent number: 10083173
    Abstract: A system, computer program product, and process are provided for artificial intelligence based language interpretation. A storage device has a terminology database that stores a plurality of terms utilized in a previous communication requesting a product and/or a service in a first spoken language, a plurality of responses in a second spoken language to the communication, and (a plurality of outcomes based upon the plurality of responses. The second spoken language being distinct from the first spoken language. Further, a processor learns to generate responses associated with corresponding terms in a request based upon an analysis of the plurality of outcomes from the terminology database, receives a request for a product and/or service in the first spoken language in a current communication, and generates a message having a response that is associated with a term present in the request.
    Type: Grant
    Filed: May 4, 2015
    Date of Patent: September 25, 2018
    Assignee: Language Line Services, Inc.
    Inventors: James Boutcher, Scott Swanson
  • Publication number: 20160328387
    Abstract: A system, computer program product, and process are provided for artificial intelligence based language interpretation. A storage device has a terminology database that stores a plurality of terms utilized in a previous communication requesting a product and/or a service in a first spoken language, a plurality of responses in a second spoken language to the communication, and (a plurality of outcomes based upon the plurality of responses. The second spoken language being distinct from the first spoken language. Further, a processor learns to generate responses associated with corresponding terms in a request based upon an analysis of the plurality of outcomes from the terminology database, receives a request for a product and/or service in the first spoken language in a current communication, and generates a message having a response that is associated with a term present in the request.
    Type: Application
    Filed: May 4, 2015
    Publication date: November 10, 2016
    Applicant: LANGUAGE LINE SERVICES, INC.
    Inventors: James Boutcher, Scott Swanson
  • Patent number: 9374465
    Abstract: A system, computer program product, and process are provided for multi-channel language interpretation. An interpreter voice communication device receives, from a PSAP communication device on a first channel, a request for language translation of a communication. The interpreter voice communication device also receives data through the first channel that assists a language interpreter in performing the translation. An interpreter computing device establishes a language interpretation session through a second channel with a PSAP workstation. The interpreter computing device also provides a real-time language translation of the communication based upon the data received through the first channel.
    Type: Grant
    Filed: February 11, 2015
    Date of Patent: June 21, 2016
    Assignee: Language Line Services, Inc.
    Inventors: Lindsay D'Penha, Scott Swanson, Angus Walker
  • Patent number: 8212687
    Abstract: Disclosed are apparatus and methodologies for providing improved functionality of a meter in a 2-way communications arrangement, such as an Advanced Metering System (AMS) or Infrastructure (AMI). More particularly, the present technology relates to methodologies and apparatus for providing load side voltage sensing for utility meters which preferably are operable with remote disconnect features in an Advanced Metering Infrastructure (AMI) open operational framework. The present subject matter provides enhanced capabilities resulting in improved functionality, increased safety, and greater economy vis-à-vis fraud detection for individual metrology components in an open operational framework. Meters per the present subject matter utilize a detection circuit, which is situated generally downstream of a remote disconnect functionality. Such detection circuit is able to sense whether voltage exists or doesn't exist at such relatively downstream, or load side location.
    Type: Grant
    Filed: September 14, 2007
    Date of Patent: July 3, 2012
    Assignee: Itron, Inc.
    Inventors: David N. Makinson, Andrew Lancaster, Scott Swanson
  • Patent number: 8049642
    Abstract: Disclosed are apparatus and methodology subject matters for providing improved functionality of a meter in a 2-way communications arrangement, such as an Advanced Metering System (AMS) or Infrastructure (AMI). More particularly, the present technology relates to methodologies and apparatus for providing load side voltage sensing for utility meters which preferably are operable with remote disconnect features in an Advanced Metering Infrastructure (AMI) open operational framework. The present subject matter provides enhanced capabilities resulting in improved functionality, increased safety, and greater economy vis-à-vis fraud detection for individual metrology components in an open operational framework. Meters per the present subject matter utilize a detection circuit, which is situated generally downstream of a remote disconnect functionality. Such detection circuit is able to sense whether voltage exists or doesn't exist at such relatively downstream, or load side location.
    Type: Grant
    Filed: August 31, 2007
    Date of Patent: November 1, 2011
    Assignee: Itron, Inc.
    Inventors: David N. Makinson, Andrew Lancaster, Scott Swanson
  • Publication number: 20080088297
    Abstract: Disclosed are apparatus and methodologies for providing improved functionality of a meter in a 2-way communications arrangement, such as an Advanced Metering System (AMS) or Infrastructure (AMI). More particularly, the present technology relates to methodologies and apparatus for providing load side voltage sensing for utility meters which preferably are operable with remote disconnect features in an Advanced Metering Infrastructure (AMI) open operational framework. The present subject matter provides enhanced capabilities resulting in improved functionality, increased safety, and greater economy vis-à-vis fraud detection for individual metrology components in an open operational framework. Meters per the present subject matter utilize a detection circuit, which is situated generally downstream of a remote disconnect functionality. Such detection circuit is able to sense whether voltage exists or doesn't exist at such relatively downstream, or load side location.
    Type: Application
    Filed: September 14, 2007
    Publication date: April 17, 2008
    Inventors: David Makinson, Andrew Lancaster, Scott Swanson
  • Publication number: 20080088296
    Abstract: Disclosed are apparatus and methodology subject matters for providing improved functionality of a meter in a 2-way communications arrangement, such as an Advanced Metering System (AMS) or Infrastructure (AMI). More particularly, the present technology relates to methodologies and apparatus for providing load side voltage sensing for utility meters which preferably are operable with remote disconnect features in an Advanced Metering Infrastructure (AMI) open operational framework. The present subject matter provides enhanced capabilities resulting in improved functionality, increased safety, and greater economy vis-à-vis fraud detection for individual metrology components in an open operational framework. Meters per the present subject matter utilize a detection circuit, which is situated generally downstream of a remote disconnect functionality. Such detection circuit is able to sense whether voltage exists or doesn't exist at such relatively downstream, or load side location.
    Type: Application
    Filed: August 31, 2007
    Publication date: April 17, 2008
    Inventors: David Makinson, Andrew Lancaster, Scott Swanson
  • Publication number: 20070204804
    Abstract: Described herein is a GPS pet containment system is that generally self contained within a collar. However, the collar includes a battery power source, a microcontroller powered by the battery power source, a global positioning system (GPS) interfaced to the microcontroller and an accelerometer interfaced to the microcontroller. The GPS operates to provide collar location information on a periodic basis while the accelerometer provides collar dead reckoning location information on a substantially continuous basis. The dead reckoning location information is acquired by integrating the acceleration value provided by the accelerometer over sub-second time intervals.
    Type: Application
    Filed: October 2, 2006
    Publication date: September 6, 2007
    Inventors: Scott Swanson, John Rydberg, Raymond Oberleitner, Edward Watson, David Mulcrone, Bradley Leonard
  • Publication number: 20050215882
    Abstract: The present invention relates to systems and methods for generating high resolution MR images of the fractional amount or percentage of fat content in an imaged object. In particular, the present invention relates to systems and methods for obtaining high resolution MR images of fat content with reduced NMR relaxation effects. Moreover, the present invention relates to systems and methods for obtaining high resolution MR images of fat content with reduced fat-percentage ambiguity. Furthermore, the present invention relates to systems and methods for diagnostic, and prognostic imaging where knowledge of fat content within tissues, organs, and lesions is beneficial to improve diagnostic accuracy, aid in risk assessment of future disease, and aid in assessment of therapeutic intervention.
    Type: Application
    Filed: March 23, 2004
    Publication date: September 29, 2005
    Applicant: The Regents of the University of Michigan
    Inventors: Thomas Chenevert, Hero Hussain, Scott Swanson, Vikas Gulani
  • Patent number: 6617978
    Abstract: A meter for measuring electricity usage for a given load includes a housing and two light sources disposed in the housing and configured to output light at a predetermined frequency. Two light receivers are disposed in the housing so that a light path is defined between each light source and its respective light receiver. Each light receiver is configured to receive the light from its light source and to output a signal responsively thereto. A rotatable member is disposed in the housing in the light paths and is rotatable responsively to the electricity usage. The member has a first portion and a second portion. The first portion transmits incident light while the second portion blocks light. The first portion and the second portion are defined on the member so that the member modulates the light as it rotates. A filter circuit in communication with the light receiver is configured to receive the output signal from the light receiver and to detect therefrom modulation of the light by the rotatable member.
    Type: Grant
    Filed: May 14, 2001
    Date of Patent: September 9, 2003
    Assignee: SchlumbergerSema Inc.
    Inventors: Ronald E. Ridenour, Scott Swanson
  • Patent number: D467460
    Type: Grant
    Filed: October 26, 2001
    Date of Patent: December 24, 2002
    Assignee: The Quizno's Corporation
    Inventors: Scott Swanson, Jaysen Thorne