Patents by Inventor Scott W. Klein

Scott W. Klein has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11507749
    Abstract: A mobile language interpretation platform has a mobile support device. Further, the mobile language interpretation platform has one or more wheels attached to the mobile support device. Moreover, the mobile language interpretation platform has a computing device operably attached to the mobile support device. The computing device has a receiver that receives, from a context-specific server, a request for a context-specific service pertaining to a contextual environment in which the mobile language interpretation platform is physically located. Additionally, the computing device has a processor that performs the context-specific service and establishes a language interpretation session between at least one user situated at the mobile language interpretation platform and a remotely-situated language interpreter. Finally, the computing device has a transmitter that sends data pertaining to the context-specific service to the context-specific server.
    Type: Grant
    Filed: November 11, 2019
    Date of Patent: November 22, 2022
    Assignee: Language Line Services, Inc.
    Inventors: Scott W. Klein, Jeffrey Cordell, Lindsay D'Penha
  • Patent number: 11018954
    Abstract: A process generates, at a language interpretation platform, a graphical user interface that manages a connection time between a user-operated device and a language interpreter-operated device. Further, the process receives, from the graphical user interface of the user-operated device, a request for a live language interpretation session. The process determines, from the graphical user interface of the user-operated device, an activation of a queue prioritization status. The activation is selected from the group consisting of: an automatic account activation, a user-inputted activation via a virtual indicium in the graphical user interface, and an environmental activation. Finally, the process assigns, to the graphical user interface of the user-operated device, the prioritization status to the user-operated device to prioritize the connection time in a queue of waiting devices.
    Type: Grant
    Filed: November 18, 2019
    Date of Patent: May 25, 2021
    Assignee: Language Line Services, Inc.
    Inventors: Scott W. Klein, Jeffrey Cordell, Lindsay D'Penha
  • Publication number: 20210152436
    Abstract: A process generates, at a language interpretation platform, a graphical user interface that manages a connection time between a user-operated device and a language interpreter-operated device. Further, the process receives, from the graphical user interface of the user-operated device, a request for a live language interpretation session. The process determines, from the graphical user interface of the user-operated device, an activation of a queue prioritization status. The activation is selected from the group consisting of: an automatic account activation, a user-inputted activation via a virtual indicium in the graphical user interface, and an environmental activation. Finally, the process assigns, to the graphical user interface of the user-operated device, the prioritization status to the user-operated device to prioritize the connection time in a queue of waiting devices.
    Type: Application
    Filed: November 18, 2019
    Publication date: May 20, 2021
    Applicant: Language Line Services, Inc.
    Inventors: Scott W. Klein, Jeffrey Cordell, Lindsay D'Penha
  • Publication number: 20210141864
    Abstract: A mobile language interpretation platform has a mobile support device. Further, the mobile language interpretation platform has one or more wheels attached to the mobile support device. Moreover, the mobile language interpretation platform has a computing device operably attached to the mobile support device. The computing device has a receiver that receives, from a context-specific server, a request for a context-specific service pertaining to a contextual environment in which the mobile language interpretation platform is physically located. Additionally, the computing device has a processor that performs the context-specific service and establishes a language interpretation session between at least one user situated at the mobile language interpretation platform and a remotely-situated language interpreter. Finally, the computing device has a transmitter that sends data pertaining to the context-specific service to the context-specific server.
    Type: Application
    Filed: November 11, 2019
    Publication date: May 13, 2021
    Applicant: Language Line Services, Inc.
    Inventors: Scott W. Klein, Jeffrey Cordell, Lindsay D'Penha