Patents by Inventor Scott Whalley

Scott Whalley has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Computerized assistance content organization, scoping and bias
    Patent number: 7627557
    Abstract: Computer assistance content related to a plurality of software entities is combined into a single assistance content corpus. The corpus may be organized hierarchically. The hierarchical organization can be done using content sets that relate assistance content with associated metadata. Content sets can be related to each other in parent-child relationships. The relationship definitions can be separate from the content set definitions. Scope and bias information can be used to constrain assistance content searching over the corpus and to bias search results based on one or more state variables of the user's computer. A remote assistance server can be used to provide updated or newer assistance content to the user. When the remote assistance server is used, an assistance request from the user is supplemented with scope information.
    Type: Grant
    Filed: June 27, 2005
    Date of Patent: December 1, 2009
    Assignee: Microsoft Corporation
    Inventors: J. Shane McRoberts, Amit Rai, Christopher McConnell, Dale Rogerson, Kipper York, Scott Whalley, Tom Laird-McConnell, Wenlong Dong
  • Computerized assistance content organization, scoping and bias
    Publication number: 20060294070
    Abstract: Computer assistance content related to a plurality of software entities is combined into a single assistance content corpus. The corpus may be organized hierarchically. The hierarchical organization can be done using content sets that relate assistance content with associated metadata. Content sets can be related to each other in parent-child relationships. The relationship definitions can be separate from the content set definitions. Scope and bias information can be used to constrain assistance content searching over the corpus and to bias search results based on one or more state variables of the user's computer. A remote assistance server can be used to provide updated or newer assistance content to the user. When the remote assistance server is used, an assistance request from the user is supplemented with scope information.
    Type: Application
    Filed: June 27, 2005
    Publication date: December 28, 2006
    Applicant: Microsoft Corporation
    Inventors: J. Shane McRoberts, Amit Rai, Christopher McConnell, Dale Rogerson, Kipper York, Scott Whalley, Tom Laird-McConnell, Wenlong Dong