Patents by Inventor Sean Beavers
Sean Beavers has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 11991311Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. The communications may comprise methods and systems for reconnecting using login-free connections, and may further comprise methods and systems for determining that wait times exceed a threshold wait time and presenting the client an option to receive a call back.Type: GrantFiled: February 6, 2023Date of Patent: May 21, 2024Assignee: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Publication number: 20230325938Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: ApplicationFiled: April 10, 2023Publication date: October 12, 2023Applicant: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Publication number: 20230179710Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. The communications may comprise methods and systems for reconnecting using login-free connections, and may further comprise methods and systems for determining that wait times exceed a threshold wait time and presenting the client an option to receive a call back.Type: ApplicationFiled: February 6, 2023Publication date: June 8, 2023Applicant: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Patent number: 11625790Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: GrantFiled: April 14, 2020Date of Patent: April 11, 2023Assignee: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Patent number: 11575789Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device may be used to conduct bilateral communication between a client and an agent for evaluating property. The communications may comprise methods and systems for reconnecting using login-free connections, and may further comprise methods and systems for call degradation handling that prioritizes client communication in the event of connection issues.Type: GrantFiled: July 2, 2020Date of Patent: February 7, 2023Assignee: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Publication number: 20200242701Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: ApplicationFiled: April 14, 2020Publication date: July 30, 2020Inventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Patent number: 10657599Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: GrantFiled: October 14, 2016Date of Patent: May 19, 2020Assignee: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Patent number: 10169824Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: GrantFiled: August 17, 2017Date of Patent: January 1, 2019Assignee: Allstate Insurance CompanyInventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Publication number: 20180350005Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: ApplicationFiled: August 17, 2017Publication date: December 6, 2018Inventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh
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Publication number: 20180108091Abstract: A method, medium, and apparatus for allowing evaluation of property, such as damaged property, remotely and efficiently. A mobile computing device at the location of the property may be used to transmit video of the property to an adjuster, and to receive video and audio communications from the adjuster. The adjuster may be selected from a queue based on time waiting in the queue and/or a number of other statistics and attributes of the adjuster. The adjuster may converse with an owner of the property and capture video of the property in order to make an appraisal or determine the infeasibility of remote appraisal and the need to instruct another adjuster to perform a physical inspection.Type: ApplicationFiled: October 14, 2016Publication date: April 19, 2018Inventors: Sean Beavers, Christopher Paul Gutsell, Cheryl Lewis, Margaret K. Striebich, John P. Kelsh