Patents by Inventor Sean C. Mitchem

Sean C. Mitchem has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 12315093
    Abstract: Disclosed herein is an environmental scanning tool that generates a digital model representing the surroundings of a user of an extended reality head-mounted display device. The environment is imaged in both a depth map and in visible light for some select objects of interest. The selected objects exist within the digital model at higher fidelity and resolution than the remaining portions of the model in order to manage the storage size of the digital model. In some cases, the objects of interest are selected, or their higher fidelity scans are directed, by a remote user. The digital model further includes time stamped updates of the environment such that users can view a state of the environment according to various timestamps.
    Type: Grant
    Filed: June 6, 2023
    Date of Patent: May 27, 2025
    Assignee: UIPCO, LLC
    Inventors: Ravi Durairaj, Marta Leigh Argumedo, Sean C. Mitchem, Ruthie Lyle, Nolan Serrao, Bharat Prasad, Nathan L. Post
  • Patent number: 12184561
    Abstract: Systems and methods for responding to latency in connected vehicles. Vehicles operating on or near the edge of networks are identified. Vehicle dependent nodes are identified. Latency is calculated between the vehicle and the dependent nodes. The latency is compared to one or more threshold values and a response is determined and/or executed.
    Type: Grant
    Filed: July 14, 2023
    Date of Patent: December 31, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Sean C Mitchem, Ashley R Philbrick, Yevgeniy V Khmelev, Justin M Jackson, Ruthie Lyle, Ravi Durairaj
  • Patent number: 12158962
    Abstract: Systems, methods, and non-transitory computer-readable media for managing data in view of data controls are provided. A request can be received from a client located in a jurisdiction to utilize a portion of data with a service. Based on a rule applicable to the jurisdiction, it can be determined that the service to utilize the portion of data is unavailable in the jurisdiction. To comply with the rule, a virtualized instance of the service can be deployed on hardware in the jurisdiction.
    Type: Grant
    Filed: June 7, 2023
    Date of Patent: December 3, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ashley Philbrick, Justin Jackson, Sean C. Mitchem, Yevgeniy Khmelev, Ruthie Lyle, Ravi Durairaj
  • Patent number: 12132863
    Abstract: A method comprises receiving, by an artificial intelligence (AI) assistant, an input via a communication session between a customer device and a customer service representative device, wherein the AI assistant is trained using machine learning on a database containing previously-received inputs, previously-delivered outputs, and the previous results of previously-delivered outputs; processing, by the AI assistant, the input; determining, by the AI assistant, an output based on the processing of the input, wherein the output includes one of a suggested statement, change in tone, or correction for the customer service representative; and sending, by the AI assistant, an indication of the output to the customer service representative device.
    Type: Grant
    Filed: May 10, 2023
    Date of Patent: October 29, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Sean C. Mitchem, Curtis M. Bell, Kou Qunying, Michael J. Maciolek, Donnette Moncrief Brown, Cory A. Matheson, Yevgeniy V. Khmelev, Janelle D. Dziuk
  • Patent number: 12093410
    Abstract: Methods and systems can protect information shown on a screen of a device. A user associated with the device can be authenticated, e.g., using photo identification of the user. In response to authenticating the user, data can be displayed on the device. A camera associated with the device can be automatically activated to take one or more images in response to a triggering event, a predetermined time interval, or randomly generated time intervals. An enhanced privacy environment is detected by analyzing the one or more images to identify that there are more than a threshold number of faces or people in the picture, or by identifying that the user is not in the picture based on a comparison of the picture to the photo identification of the user. In response to detecting the enhanced privacy environment, a privacy mode is enabled. The privacy mode can include various security measures such as concealing sensitive content or providing various security notifications.
    Type: Grant
    Filed: November 17, 2021
    Date of Patent: September 17, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Carlos Chavez, Michael J. Szentes, Subhalakshmi Selvam, Sean C. Mitchem
  • Patent number: 12056759
    Abstract: The present embodiments relate to augmented reality (AR) device managed object selection and acquisition processing. The client, via a client AR device, can view objects in an environment. The system can process sensor data depicting the environment to identify objects in the environment and determine whether the client has selected a detected object. The system can authenticate an identity of the client (e.g., via iris scanning) and initiate an acquisition process for one or more selected objects. The client can select objects, authenticate the client as an authenticated user, and/or initiate the acquisition process on the AR device directly.
    Type: Grant
    Filed: August 13, 2021
    Date of Patent: August 6, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ravi Durairaj, Sean C. Mitchem, Ruthie Lyle, Nolan Serrao, Nathan L. Post
  • Patent number: 11748496
    Abstract: A method for managing data in view of data controls includes determining that a jurisdictional restriction associated with a jurisdiction applies to utilization of a portion of data, determining that a compliant service to utilize the portion of data is unavailable, deploying an instance of the compliant service, and utilizing the portion of data using the instance of the compliant service.
    Type: Grant
    Filed: July 29, 2020
    Date of Patent: September 5, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ashley Philbrick, Justin Jackson, Sean C. Mitchem, Yevgeniy Khmelev, Ruthie Lyle, Ravi Durairaj
  • Patent number: 11710280
    Abstract: Disclosed herein is an environmental scanning tool that generates a digital model representing the surroundings of a user of an extended reality head-mounted display device. The environment is imaged in both a depth map and in visible light for some select objects of interest. The selected objects exist within the digital model at higher fidelity and resolution than the remaining portions of the model in order to manage the storage size of the digital model. In some cases, the objects of interest are selected, or their higher fidelity scans are directed, by a remote user. The digital model further includes time stamped updates of the environment such that users can view a state of the environment according to various timestamps.
    Type: Grant
    Filed: August 13, 2021
    Date of Patent: July 25, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Ravi Durairaj, Marta Argumedo, Sean C. Mitchem, Ruthie Lyle, Nolan Serrao, Bharat Prasad, Nathan L. Post
  • Patent number: 11706337
    Abstract: A communication session may be established between a customer device and a customer service representative device. An artificial intelligence assistant may access the communication session and receive an input. The artificial intelligence assistant may process in the input. The artificial intelligence assistant may determine one or more characteristics of the input. The artificial intelligence assistant may determine an output based on the characteristics of the input. The artificial intelligence assistant may communicate the determined output to the customer service representative.
    Type: Grant
    Filed: August 27, 2020
    Date of Patent: July 18, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Sean C. Mitchem, Curtis M. Bell, Kou Qunying, Michael J. Maciolek, Donnette Moncrief Brown, Cory A. Matheson, Yevgeniy V. Khmelev, Janelle D. Dziuk
  • Patent number: 11539641
    Abstract: Systems and methods for responding to latency in connected vehicles. Vehicles operating on or near the edge of networks are identified. Vehicle dependent nodes are identified. Latency is calculated between the vehicle and the dependent nodes. The latency is compared to one or more threshold values and a response is determined and/or executed.
    Type: Grant
    Filed: October 5, 2020
    Date of Patent: December 27, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Sean C. Mitchem, Ashley R. Philbrick, Yevgeniy V. Khmelev, Justin M. Jackson, Ruthie Lyle, Ravi Durairaj
  • Patent number: 9470514
    Abstract: A method of comparing surface profiles of an object, the object being rotatable on an axis, such that the object has a longitudinal dimension and an axial dimension. The object is incrementally scanned with a laser scan micrometer, first in a pre-test scan procedure and then in a post-test scan procedure. The two scan procedures are performed in the same manner, by using the laser scan micrometer to scan the object in a longitudinal direction, rotating the object, re-scanning the object, measuring the scan length thereby obtaining a longitudinal height value, and repeating the preceding steps for a number of incremental rotations thereby obtaining one longitudinal height profile. This process is repeated by incrementally moving the object in an axial direction and acquiring additional longitudinal height profiles, thereby acquiring a set of longitudinal height profiles. The pre-test and post-test sets of profiles are then aligned and compared.
    Type: Grant
    Filed: February 11, 2015
    Date of Patent: October 18, 2016
    Assignee: SOUTHWEST RESEARCH INSTITUTE
    Inventors: Eric Liu, Sean C. Mitchem, Kerry J. McCubbin
  • Publication number: 20160231105
    Abstract: A method of comparing surface profiles of an object, the object being rotatable on an axis, such that the object has a longitudinal dimension and an axial dimension. The object is incrementally scanned with a laser scan micrometer, first in a pre-test scan procedure and then in a post-test scan procedure. The two scan procedures are performed in the same manner, by using the laser scan micrometer to scan the object in a longitudinal direction, rotating the object, re-scanning the object, measuring the scan length thereby obtaining a longitudinal height value, and repeating the preceding steps for a number of incremental rotations thereby obtaining one longitudinal height profile. This process is repeated by incrementally moving the object in an axial direction and acquiring additional longitudinal height profiles, thereby acquiring a set of longitudinal height profiles. The pre-test and post-test sets of profiles are then aligned and compared.
    Type: Application
    Filed: February 11, 2015
    Publication date: August 11, 2016
    Inventors: Eric Liu, Sean C. Mitchem, Kerry J. McCubbin
  • Patent number: 7813939
    Abstract: A computer-implemented method and system for inventory administration and monitoring of medicines and pharmaceuticals from a pharmacy and medicinal administration facility for use in correctional facilities, such as in prisons. Information related to past medical history of a patient may be reviewed while simultaneously reviewing a prescription written for the same patient. Prescription filling tasks can also be controlled, such as printing labels for medication in batches to assist with the shipment of medication to prison units. Compliance records associated with medicinal administration of prescribed medications to patients can also be maintained.
    Type: Grant
    Filed: March 23, 2004
    Date of Patent: October 12, 2010
    Assignee: Board of Regents, The University of Texas System
    Inventors: Leon M. Clements, Glenn G. Hammack, Sean C. Mitchem, Kelly M. Jackson