Patents by Inventor Sean Carl Mitchem
Sean Carl Mitchem has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 12160430Abstract: Embodiments are described herein for systems and methods for continuously monitoring an electronic device to determine if tampering is possibly occurring with respect to the electronic device. For example, in certain embodiments, a hardware monitoring device may be configured to be communicatively coupled to the electronic device, and to transmit a command signal indicative of a network connectivity alarm to the electronic device in response to detecting that the hardware monitoring device has lost connection with a communication network. In addition, in certain embodiments, the hardware monitoring device may also be configured to indirectly couple the electronic device to a power source, and to transmit a command signal indicative of a tampering alarm in response to detecting that the hardware monitoring device has lost connection with the power source.Type: GrantFiled: June 22, 2021Date of Patent: December 3, 2024Assignee: United Services Automobile Association (USAA)Inventors: Thomas Wayne Schwarz, Jr., Sean Carl Mitchem, Timothy Blair Chalmers, Robert Lee Black, Gideon Bowie Luck
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Patent number: 12105784Abstract: A method and system of performing an authentication of a person in order to activate a smart card for access to a secured resource is disclosed. The system and method are configured to collect image data and compare the image data to facial model data stored on the smart card. The system detects whether there is a match between the image data and any facial signatures previously collected and stored in the smart card. If there is a match, the system verifies an identity of the person and can be configured to automatically activate the smart card for a limited period of time.Type: GrantFiled: September 19, 2023Date of Patent: October 1, 2024Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 12063247Abstract: Embodiments are described herein relating to systems and methods for blocking access to phishing-related content accessible via links that are presented via applications being executed on electronic devices based at least in part on implied intent on the part of users using the electronic devices. For example, anti-phishing software may be configured to detect selection of potential phishing-related links that are presented via the applications being executed on the electronic devices, to determine authenticity of the potential phishing-related links, and to take appropriate action based on the authenticity of the potential phishing-related links. For example, the anti-phishing software may be configured to analyze content associated with the potential phishing-related links (e.g., to estimate user intent) and/or to access potential phishing-related content at locations corresponding to the potential phishing-related links (e.g.Type: GrantFiled: June 29, 2021Date of Patent: August 13, 2024Assignee: United Services Automobile Association (USAA)Inventors: Thomas Wayne Schwarz, Jr., Sean Carl Mitchem, Timothy Blair Chalmers, Robert Lee Black, Gideon Bowie Luck
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Patent number: 12054091Abstract: A system and method for changing the exterior color of a vehicle is disclosed. The system includes a vehicle with a color change system integrated into the vehicle body of the vehicle. The color change system can change the color of a portion of the vehicle body in response to commands from a color change module running on a computing system within the vehicle. The color change module can detect information about the vehicle's environment to determine an appropriate target exterior vehicle color that contrasts substantially with the vehicle's environment.Type: GrantFiled: April 13, 2023Date of Patent: August 6, 2024Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 12056705Abstract: A touchless method and system of performing an authentication of a person in order to permit access to a secured resource is disclosed. The system and method are configured to collect channel state information associated with a person as they pass through a sensor zone and identify a biometric signal for the person. The system detects whether there is a match between the biometric signal and any biometric signals previously collected and stored in a database. If there is a match, the system verifies an identity of the person and can be configured to automatically grant the person access to one or more services, features, or locations for which he or she is authorized based on the authentication.Type: GrantFiled: February 3, 2023Date of Patent: August 6, 2024Assignee: United Services Automobile Association (USAA)Inventors: Bryan J. Osterkamp, Will Kerns Maney, Jr., Andre Rene Buentello, Mark Paxman Warnick, Jose L. Romero, Jr., Oscar Roberto Tijerina, Sean Carl Mitchem, Timothy Blair Chalmers, Ruthie D. Lyle, Mitzi Ruiz
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Patent number: 11989786Abstract: A system and method for using an augmented intelligence guide system to assist users, customers, members, and other users of a service (for example, a financial service or an insurance service) in completing a task or process to improve the success rate of the accurate completion of the steps necessary to execute the task or process is described. The system includes a process detection module, an experience determination module, an assistance classification module, and a guidance engine.Type: GrantFiled: June 24, 2021Date of Patent: May 21, 2024Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)Inventors: Ruthie D. Lyle, Sean Carl Mitchem, Ravi Durairaj, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11893570Abstract: A system is described to authorize a transaction using blockchain technology. For example, a transaction authorization system comprises a point of sale (POS) device, a mobile device, and a payment blockchain. The POS device can initiate a transaction by scanning one or more items to be purchased and generating a code comprising a transaction identifier and a total cost of the one or more items. The mobile device can receive the code and can generate a token comprising the transaction identifier, total cost, a selected payment method identifier, and a value that can identify an account of a person associated with the mobile device. The token is sent to a payment blockchain to authorize the transaction.Type: GrantFiled: November 20, 2020Date of Patent: February 6, 2024Assignee: United Services Automobile Association (USAA)Inventors: Brian Tougas, Carl Mehner, Jennifer Hunt Erickson, Sean Carl Mitchem, Brian F. Shipley, Joel S. Hartshorn, Nolan Serrao, Ji Qi
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Patent number: 11846512Abstract: A system and method for monitoring driving conditions and reacting to the driving conditions is disclosed. The system includes a risk monitoring system that can detect adverse road conditions. The method includes performing rerouting when hazardous road conditions are detected. The vehicle may be routed along a different route that lacks the hazardous road condition. The method also includes providing feedback to the driver when adverse driver behavior, such as a drowsy driver, is detected.Type: GrantFiled: August 6, 2021Date of Patent: December 19, 2023Assignee: United Services Automobile Association (USAA)Inventors: Gregory Brian Meyer, Will Kerns Maney, Jr., Sean Carl Mitchem, Ruthie D. Lyle, Deborah Janette Schulz, Bryan J. Osterkamp, Timothy Blair Chalmers
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Patent number: 11842388Abstract: The present disclosure relates to a system, method, and mobile computing device apparatus for detecting the physical presence of a bank customer at a bank branch, and delivering an enhanced customer service experience by anticipating the bank customer's needs. Detection of the bank customer through visual data such as facial recognition, or electronic data such as medium range electronic communication networks to the customer's mobile computing device, allow a bank to retrieve relevant customer profile and customer transaction history data and use that data to deliver communications to the customer even before the customer speaks to a bank teller.Type: GrantFiled: July 13, 2022Date of Patent: December 12, 2023Assignee: United Services Automobile Association (USAA)Inventors: Bryan J. Osterkamp, Will Kerns Maney, Jr., Andre Rene Buentello, Mark Paxman Warnick, Jose L. Romero, Jr., Oscar Roberto Tijerina, Sean Carl Mitchem, Timothy Blair Chalmers, Ruthie D. Lyle, Mitzi Ruiz
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Patent number: 11837085Abstract: Methods and systems for a graduated process of increasing bandwidth and increasing complexity to identify and confirm a location of a target vehicle based on information received from motor vehicles are described. In one embodiment, a method for detection of a target vehicle includes requesting, from one or more remote devices in a geographic area, information associated with a target vehicle. The method also includes receiving, from the one or more remote devices, information associated with the target vehicle. The method further includes determining whether the received information associated with the target vehicle matches the requested information. Upon determining that the received information matches the requested information, the method includes increasing at least one of a bandwidth or a complexity level of the requested information associated with the target vehicle and decreasing the geographic area associated with the request.Type: GrantFiled: May 23, 2022Date of Patent: December 5, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11836232Abstract: A method and system of performing an authentication of a person in order to activate a smart card for access to a secured resource is disclosed. The system and method are configured to collect image data and compare the image data to facial model data stored on the smart card. The system detects whether there is a match between the image data and any facial signatures previously collected and stored in the smart card. If there is a match, the system verifies an identity of the person and can be configured to automatically activate the smart card for a limited period of time.Type: GrantFiled: March 31, 2021Date of Patent: December 5, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11809184Abstract: A system and method for automatically engaging an autonomous driving mode in a vehicle is disclosed. The method includes monitoring a driver and switching to the autonomous driving mode if an unsafe driving condition is detected. The method can include monitoring biometric data. The method can also include monitoring behavioral data using one or more kinds of vehicle sensors. The system and method ensure a vehicle is safely driven even if a driver experiences a health episode that could leave them unable to safely operate the vehicle.Type: GrantFiled: March 28, 2019Date of Patent: November 7, 2023Assignee: United Services Automobile Association (USAA)Inventors: Sean Carl Mitchem, Gregory Brian Meyer, Will Kerns Maney, Jr, Ruthie D. Lyle, Deborah Schulz, Brian J. Osterkamp, Timothy Blair Chalmers
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Patent number: 11720121Abstract: Methods and systems for deploying autonomous vehicles to form a barricade in a coordinated response to an imminent threat are described. In one embodiment, a method for deploying autonomous vehicles to form a barricade is described. The method includes determining at least one location for a barricade and determining a plurality of autonomous vehicles that are available to form the barricade. The method also includes sending instructions to the plurality of autonomous vehicles to form the barricade at the at least one location. In response to the instructions, the plurality of autonomous vehicles are configured to move to the at least one location and form the barricade.Type: GrantFiled: November 8, 2022Date of Patent: August 8, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11663686Abstract: A system and method for verifying a driver seated in a driver's seat of a vehicle is disclosed. The method includes scanning a license of the driver seated in the driver's seat of the vehicle to obtain a driver profile and detecting biometric information of the driver using one or more sensors in the vehicle. The driver profile includes biometric information. The method compares the detected biometric information with the biometric information of the driver profile to verify that the license of the driver seated in the vehicle matches the driver seated in the vehicle. The method may notify a provider computer system as to whether the license of the driver matches the driver seated in the vehicle. The method may adjust vehicle components based on preferences of the driver profile.Type: GrantFiled: November 24, 2020Date of Patent: May 30, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11659085Abstract: A system and method for applying a generative voice associated with a particular customer service representative to an automated bot that initially interacts with a customer to provide a seamless handoff between the automated bot and the particular customer service representative is described. In one embodiment, when a call from a customer is received at the customer service call center, the customer is matched with a potential customer service representative that is likely to handle the customer's call. The customer will then initially interact with an automated bot that has applied a generative voice associated with the likely customer service representative. The customer can talk with the automated bot using the generative voice and, if needed, when the call is handed off from the automated bot to the customer service representative, the customer will not notice a change in voice or other discontinuity on the call.Type: GrantFiled: June 24, 2021Date of Patent: May 23, 2023Assignee: United Services Automobile Association (USAA)Inventors: Nolan Serrao, Ravi Durairaj, Ruthie D. Lyle, Sean Carl Mitchem
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Patent number: 11654821Abstract: A system and method for changing the exterior color of a vehicle is disclosed. The system includes a vehicle with a color change system integrated into the vehicle body of the vehicle. The color change system can change the color of a portion of the vehicle body in response to commands from a color change module running on a computing system within the vehicle. The color change module can detect information about the vehicle's environment to determine an appropriate target exterior vehicle color that contrasts substantially with the vehicle's environment.Type: GrantFiled: December 11, 2019Date of Patent: May 23, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11656617Abstract: A system and method for automatically engaging a remote piloting mode in a vehicle is disclosed. The method includes monitoring a driver and switching to the remote piloting mode if an unsafe driving condition is detected. The method can include monitoring biometric data. The method can also include monitoring behavioral data using one or more kinds of vehicle sensors. The system and method ensure vehicles are safely driven even if a driver experiences a health episode that could leave them unable to safely operate the vehicle.Type: GrantFiled: March 28, 2019Date of Patent: May 23, 2023Assignee: United Services Automobile Association (USAA)Inventors: Bryan J. Osterkamp, Gregory Brian Meyer, Will Kerns Maney, Jr., Ruthie D. Lyle, Deborah Schulz, Sean Carl Mitchem, Timothy Blair Chalmers
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Patent number: 11610204Abstract: A touchless method and system of performing an authentication of a person in order to permit access to a secured resource is disclosed. The system and method are configured to collect channel state information associated with a person as they pass through a sensor zone and identify a biometric signal for the person. The system detects whether there is a match between the biometric signal and any biometric signals previously collected and stored in a database. If there is a match, the system verifies an identity of the person and can be configured to automatically grant the person access to one or more services, features, or locations for which he or she is authorized based on the authentication.Type: GrantFiled: November 25, 2020Date of Patent: March 21, 2023Assignee: United Services Automobile Association (USAA)Inventors: Bryan J. Osterkamp, Will Kerns Maney, Jr., Andre Rene Buentello, Mark Paxman Warnick, Jose L. Romero, Jr., Oscar Roberto Tijerina, Sean Carl Mitchem, Timothy Blair Chalmers, Ruthie D. Lyle, Mitzi Ruiz
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Patent number: 11592309Abstract: Methods and systems for distributed detection of road conditions and damage are described. In one embodiment, a method for distributed detection of road conditions and damage is provided. The method includes receiving, from one or more mobile devices, a plurality of reports of anomalies associated with roads in a geographic area. The method also includes storing the received reports of anomalies in a database and comparing each report of an anomaly to stored reports of previous anomalies in the database. The method further includes determining whether each report of an anomaly indicates road damage or a temporary problem. The method includes generating a prioritized list of locations of anomalies associated with one or more roads that have been determined to have road damage that needs maintenance and/or repair.Type: GrantFiled: January 26, 2021Date of Patent: February 28, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao
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Patent number: 11556134Abstract: Methods and systems for deploying autonomous vehicles to form a barricade in a coordinated response to an imminent threat are described. In one embodiment, a method for deploying autonomous vehicles to form a barricade is described. The method includes determining at least one location for a barricade and determining a plurality of autonomous vehicles that are available to form the barricade. The method also includes sending instructions to the plurality of autonomous vehicles to form the barricade at the at least one location. In response to the instructions, the plurality of autonomous vehicles are configured to move to the at least one location and form the barricade.Type: GrantFiled: November 24, 2020Date of Patent: January 17, 2023Assignee: United Services Automobile Association (USAA)Inventors: Ravi Durairaj, Gregory Brian Meyer, Oscar Roberto Tijerina, Sean Carl Mitchem, Stacy Callaway Huggar, Ruthie D. Lyle, Nathan Lee Post, Mark Anthony Lopez, Nolan Serrao