Abstract: Disclosed is a method of and system for managing service requests. The method may include determining, with a processor, a Service Level Agreement (SLA) target associated with each service request of a plurality of service requests. Additionally, the method may include determining, with a processor, a target delivery time corresponding to each service request of the plurality of service requests. A target delivery time of a service request may be determined based on each of an origin time and a SLA target associated with the service request. Furthermore, the method may include determining, with a processor, a priority value corresponding to each service request of the plurality of service requests. The priority value corresponding to a service request may be determined based on at least one of the origin time of the service request and the target delivery time of the service request.

Abstract: One or more systems and/or techniques for determining advertisement viewability are described herein. In an example where a webpage comprises a managed container within which an advertisement is populated, view percentage functionality associated with the managed container may be invoked to obtain a stream of viewable percentages of the managed container to determine a viewable percentage of the advertisement. In an example where the webpage comprises an unmanaged container in which the advertisement is populated, a grid may be generated and evaluated to determine a viewable percentage of the advertisement. When the viewable percentage of the advertisement is above a percentage threshold for a duration threshold a viewable impression beacon is generated for the managed container based upon the viewable percentage. The viewable impression beacon may be indicative of viewability of the advertisement (e.g., an amount of the advertisement that may be visible to a user).