Patents by Inventor Sendhil Chokkalingam

Sendhil Chokkalingam has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20210157985
    Abstract: In one example, a method performed by a processing system in a telecommunications network includes receiving a technical support query that reports a technical support issue, where the technical support query is phrased in natural language, parsing a meaning from the technical support query using natural language understanding, wherein the meaning indicates a nature of the technical support issue, matching the technical support query to a document stored in a dynamic knowledge base, wherein the matching is based on the meaning, identifying a remedial action to resolve the technical support issue, based on the document, and performing an action to carry out the remedial action.
    Type: Application
    Filed: November 26, 2019
    Publication date: May 27, 2021
    Inventors: Gur Rotkop, Sendhil Chokkalingam, Prasanna Ramachandran
  • Patent number: 10536348
    Abstract: Components may provide functionality which separate operation functions in a separate entity, isolate the functions as reusable, and connect them in a control loop in an SDN environment.
    Type: Grant
    Filed: April 28, 2017
    Date of Patent: January 14, 2020
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Sendhil Chokkalingam, Srinivasan Ramakrishnan, Prasanna Ramachandran
  • Publication number: 20180314549
    Abstract: Components may provide functionality which separate operation functions in a separate entity, isolate the functions as reusable, and connect them in a control loop in an SDN environment.
    Type: Application
    Filed: April 28, 2017
    Publication date: November 1, 2018
    Inventors: Sendhil Chokkalingam, Srinivasan Ramakrishnan, Prasanna Ramachandran