Patents by Inventor Senthivel Saravanan

Senthivel Saravanan has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Extensible permissions for administrative and target permissions
    Patent number: 8418232
    Abstract: A method and apparatus for providing resource access to a user within a computer network of the automatic contact distribution system. The method includes the steps of providing a permission set that defines a limited set of features within the computer network that the user can access, the user signing into the computer network of the automatic call distribution system, the system retrieving the permission set for the user and the system providing the user with limited access to the computer system based upon the permission set.
    Type: Grant
    Filed: March 7, 2008
    Date of Patent: April 9, 2013
    Assignee: Aspect Software, Inc.
    Inventors: James L. Miller, Senthivel Saravanan