Abstract: A computer-implemented process is programmed to detect a type or category of document that is being drafted and to suggest one or more phrases or sentences to add to the original and/or substitute for the original, the suggested text being potentially more personable and sincere than the writer’s original text. Suggested text phrases are selected from a large corpus of previously manually drafted sentences and phrases. Selected text phrases are ranked and filtered to result in suggesting a manageable set of text phrases. With this approach, adding specially chosen content to existing content can change the warmth or tone of the text while preserving its meaning. Unlike prior approaches, in an embodiment, the process is programmed to artificially understand the intent of the original text as a basis of suggesting other content to add.