Patents by Inventor Seth E. Ethington

Seth E. Ethington has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11878699
    Abstract: A system may include sensors that may acquire health data related to an individual. The system may also include a processor that may receive trip data associated with a current location of the individual and a destination location for the individual, traffic condition data associated with routes between the current location and the destination location, and weather related data associated with the routes. The processor may also receive the health data from the sensors and determine whether the individual is associated with a driver assessment score above a threshold based on the trip data, the traffic condition data, the weather data, the health data, or any combination thereof. The processor may then send an activation signal to a vehicle control system in response to the driver assessment score being above the threshold, such that the activation signal may enable the vehicle control system to control operations of a vehicle.
    Type: Grant
    Filed: August 22, 2022
    Date of Patent: January 23, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Seth E. Ethington, William Daniel Farmer, Pooja Krishnaswamy, Timothy Shiveley, Anto Chirayil Thomas, Daniel Scott Veibell
  • Patent number: 11778098
    Abstract: Machine learning technology can analyze in real-time the data from a call between a person and a customer service representative. Based on this analysis, a server can determine a sentiment score that describes a sentiment expressed by the person or the customer service representative. If the server determines that the sentiment score is less than or equal to a pre-determined value, the server can inform the customer service representative's manager so that the manager can take further action to help the person and/or the customer service representative.
    Type: Grant
    Filed: October 5, 2022
    Date of Patent: October 3, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Victor Kwak, Seth E. Ethington, Jesse Williams Plymale
  • Patent number: 11489965
    Abstract: Machine learning technology can analyze in real-time the data from a call between a person and a customer service representative. Based on this analysis, a server can determine a sentiment score that describes a sentiment expressed by the person or the customer service representative. If the server determines that the sentiment score is less than or equal to a pre-determined value, the server can inform the customer service representative's manager so that the manager can take further action to help the person and/or the customer service representative.
    Type: Grant
    Filed: April 21, 2021
    Date of Patent: November 1, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Victor Kwak, Seth E. Ethington, Jesse Williams Plymale
  • Patent number: 11427207
    Abstract: A system may include sensors that may acquire health data related to an individual. The system may also include a processor that may receive trip data associated with a current location of the individual and a destination location for the individual, traffic condition data associated with routes between the current location and the destination location, and weather related data associated with the routes. The processor may also receive the health data from the sensors and determine whether the individual is associated with a driver assessment score above a threshold based on the trip data, the traffic condition data, the weather data, the health data, or any combination thereof. The processor may then send an activation signal to a vehicle control system in response to the driver assessment score being above the threshold, such that the activation signal may enable the vehicle control system to control operations of a vehicle.
    Type: Grant
    Filed: August 27, 2020
    Date of Patent: August 30, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Seth E. Ethington, William Daniel Farmer, Pooja Krishnaswamy, Timothy Shiveley, Anto Chirayil Thomas, Daniel Scott Veibell
  • Patent number: 11295377
    Abstract: The AUTOMATIC REMOTE DEPOSIT IMAGE PREPARATION APPARATUSES, METHODS AND SYSTEMS (hereinafter “MultiCrop”) transforms uploaded check images and check deposit information inputs via MultiCrop components image into deposit confirmation outputs. For example, in one embodiment, a user may employ a personal computer connected to a web camera, and/or a smartphone with a built-in camera to initiate the remote deposit by holding a check in front of the camera, and the MultiCrop may capture images of the check and send them to a financial institution for deposit processing.
    Type: Grant
    Filed: December 6, 2019
    Date of Patent: April 5, 2022
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Seth E. Ethington, Aaron Kay, Adam S. Newman, Lawrence Z. Lu, Dylan Patterson
  • Patent number: 11019211
    Abstract: Machine learning technology can analyze in real-time the data from a call between a person and a customer service representative. Based on this analysis, a server can determine a sentiment score that describes a sentiment expressed by the person or the customer service representative. If the server determines that the sentiment score is less than or equal to a pre-determined value, the server can inform the customer service representative's manager so that the manager can take further action to help the person and/or the customer service representative.
    Type: Grant
    Filed: April 1, 2020
    Date of Patent: May 25, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Victor Kwak, Seth E. Ethington, Jesse Williams Plymale
  • Patent number: 10706466
    Abstract: The AUTOMATIC REMOTE DEPOSIT IMAGE PREPARATION APPARATUSES, METHODS AND SYSTEMS (hereinafter “MultiCrop”) transforms uploaded check images and check deposit information inputs via MultiCrop components image into deposit confirmation outputs. For example, in one embodiment, a user may employ a personal computer connected to a web camera, and/or a smartphone with a built-in camera to initiate the remote deposit by holding a check in front of the camera, and the MultiCrop may capture images of the check and send them to a financial institution for deposit processing.
    Type: Grant
    Filed: March 3, 2014
    Date of Patent: July 7, 2020
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USSA)
    Inventors: Seth E. Ethington, Aaron Kay, Adam S. Newman, Lawrence Z. Lu, Dylan Patterson
  • Patent number: 10552810
    Abstract: Methods and systems for remote deposit of financial instruments are disclosed. The method may include using a mobile device such as a tablet computer or smart phone to automatically review live video data to determine a location of a check in the video image, and to obtain a still photo of the check image in response to determining that the mobile device is being held at a desired steadiness. The method may include providing a user with visual feedback that the mobile device is actively tracking the check. The method may further include cropping the captured check image and sending only a portion of the image to a remote server to verify a check MICR line has been captured. The method may further include a virtual endorsement module executable by the mobile device to apply endorsement information to a check image. A mobile device with a processor and memory containing instructions to execute the method is also disclosed.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: February 4, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: Seth E. Ethington, Casey Brumbaugh, Emily Gray
  • Patent number: 8688579
    Abstract: The AUTOMATIC REMOTE DEPOSIT IMAGE PREPARATION APPARATUSES, METHODS AND SYSTEMS (hereinafter “MultiCrop”) transforms uploaded check images and check deposit information inputs via MultiCrop components image into deposit confirmation outputs. For example, in one embodiment, a user may employ a personal computer connected to a web camera, and/or a smartphone with a built-in camera to initiate the remote deposit by holding a check in front of the camera, and the MultiCrop may capture images of the check and send them to a financial institution for deposit processing.
    Type: Grant
    Filed: June 8, 2011
    Date of Patent: April 1, 2014
    Assignee: United Services Automobile Association (USAA)
    Inventors: Seth E. Ethington, Aaron Kay, Adam S. Newman, Lawrence Lu, Dylan Patterson
  • Patent number: 8621287
    Abstract: The present disclosure provides apparatus, systems, and methods for computing system monitoring. The apparatus, systems, and methods provide a map that indicates a location of a system problem within the computing system.
    Type: Grant
    Filed: November 3, 2010
    Date of Patent: December 31, 2013
    Assignee: United Services Automobile Association (USAA)
    Inventor: Seth E. Ethington