Patents by Inventor Seth M. Packham

Seth M. Packham has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Generating tailored error messages
    Patent number: 10289465
    Abstract: A computer system may encounter an error and receive information regarding the error and the user. The system may use information about the user to generate a message generation profile for the user. The system may use the message generation profile and the information about the error to generate a user-tailored message. The system may monitor the reaction of the user to an error message, and consider the information associated with the reaction when generating user-tailored error messages, subsequently.
    Type: Grant
    Filed: August 23, 2016
    Date of Patent: May 14, 2019
    Assignee: International Business Machines Corporation
    Inventors: Seth M. Packham, Aaron J. Quirk, Lee J. Reamsnyder, Yun Wang
  • GENERATING TAILORED ERROR MESSAGES
    Publication number: 20180060157
    Abstract: A computer system may encounter an error and receive information regarding the error and the user. The system may use information about the user to generate a message generation profile for the user. The system may use the message generation profile and the information about the error to generate a user-tailored message. The system may monitor the reaction of the user to an error message, and consider the information associated with the reaction when generating user-tailored error messages, subsequently.
    Type: Application
    Filed: August 23, 2016
    Publication date: March 1, 2018
    Inventors: Seth M. Packham, Aaron J. Quirk, Lee J. Reamsnyder, Yun Wang