Abstract: Systems, methods, and media are presented to analyze unstructured text. Unstructured data is retrieved from a user inputs or records. The user inputs include an incident report or a problem report. Text words in the unstructured data are identified. A number of occurrences of each text word is counted. The text words are displayed in a word cloud by displaying each of the text words with a size corresponding to the number of occurrences of the respective text word. A larger number of occurrences results in a larger size of the respective text word when displayed. At least one trendline for occurrences for a corresponding text word is also displayed.

Abstract: Systems, methods, and media are presented to analyze unstructured text. Unstructured data is retrieved from a user inputs or records. The user inputs include an incident report or a problem report. Text words in the unstructured data are identified. A number of occurrences of each text word is counted. The text words are displayed in a word cloud by displaying each of the text words with a size corresponding to the number of occurrences of the respective text word. A larger number of occurrences results in a larger size of the respective text word when displayed. At least one trendline for occurrences for a corresponding text word is also displayed.

Abstract: A system and method for facilitating user access to software functionality, such as enterprise-related software applications and associated data. An example method includes receiving language input responsive to one or more prompts; determining, based on the language input, a subject category associated with a computing object, such as a Customer Relationship Management (CRM) opportunity object; identifying an action category pertaining to a software action to be perform pertaining to the computing object; employing identification of the software action to obtain action context information pertaining to the action category; and implementing a software action in accordance with the action context information. Context information pertaining to a software flow and a particular computing object may guide efficient implementation of voice-guided software tasks corresponding to the software flows.

Abstract: A system and method for facilitating user access to software functionality, such as enterprise-related software applications and associated data. An example method includes receiving language input responsive to one or more prompts; determining, based on the language input, a subject category associated with a computing object, such as a Customer Relationship Management (CRM) opportunity object; identifying an action category pertaining to a software action to be perform pertaining to the computing object; employing identification of the software action to obtain action context information pertaining to the action category; and implementing a software action in accordance with the action context information. Context information pertaining to a software flow and a particular computing object may guide efficient implementation of voice-guided software tasks corresponding to the software flows.

Abstract: Techniques for aiding individuals in managing work activities. In one set of embodiments, information about work activities for an individual is received from a plurality of different business applications. The work activities relate to business transactions facilitated by the plurality of different business applications. Calendar entries are then generated for each work activity based on the received information, and presented in a calendar of the individual. In various embodiments, the calendar entries are generated automatically (i.e., without human intervention). By focusing on the time sequence in which work activities should be addressed, embodiments of the present invention enable individuals to quickly and efficiently prioritize and carry out their pending work activities, thereby improving the operational efficiency of an enterprise.

Abstract: Techniques for supporting shared procurement services in an enterprise application. According to one set of embodiments, associations between procurement service providers and procurement clients are stored, where the associations represent outsourcing relationships between these entities in the operational structure of an enterprise. The associations are then used by the application to facilitate the management of procurement-related content and the processing of procurement transactions. In one embodiment, the associations enable procurement-related content to be created/managed centrally by a procurement service provider and then made accessible to procurement clients serviced by the procurement service provider. In another embodiment, a rules-driven mechanism is provided for routing procurement requisitions from procurement clients to associated procurement service providers for processing.

Abstract: Techniques for supporting shared procurement services in an enterprise application. According to one set of embodiments, associations between procurement service providers and procurement clients are stored, where the associations represent outsourcing relationships between these entities in the operational structure of an enterprise. The associations are then used by the application to facilitate the management of procurement-related content and the processing of procurement transactions. In one embodiment, the associations enable procurement-related content to be created/managed centrally by a procurement service provider and then made accessible to procurement clients serviced by the procurement service provider. In another embodiment, a rules-driven mechanism is provided for routing procurement requisitions from procurement clients to associated procurement service providers for processing.

Abstract: A multiple exchange instance for facilitating business to business e-commerce. The multiple exchange instance includes a plurality of exchanges. Each of the plurality of exchanges are implemented within a common instance. The plurality of exchanges share a set of common components to avoid redundancy. The plurality of exchanges are each provided with a respective view having respective unique components asked her the requirements of their respective exchange operators. The multiple exchanges within the common instance facilitate communication between the exchanges. The multiple exchanges each have their respective users, and the common instance allows the users to perform input/output using the common components. The multiple exchanges are configured to use communication protocols to communicate with processes external to the common instance. The common instance is implemented using a database program running on one or more computer systems.

Abstract: Techniques for aiding individuals in managing work activities. In one set of embodiments, information about work activities for an individual is received from a plurality of different business applications. The work activities relate to business transactions facilitated by the plurality of different business applications. Calendar entries are then generated for each work activity based on the received information, and presented in a calendar of the individual. In various embodiments, the calendar entries are generated automatically (i.e., without human intervention). By focusing on the time sequence in which work activities should be addressed, embodiments of the present invention enable individuals to quickly and efficiently prioritize and carry out their pending work activities, thereby improving the operational efficiency of an enterprise.

Abstract: The present invention provides a framework for enabling an object oriented paradigm to be implemented in a networked environment. The framework comprises a client dispatcher object for managing the network communications of objects on the client's side, and a server dispatcher object for managing the network communications of objects on the server's side. The dispatcher objects cooperate with each other to send messages from the associated objects across the network in batches. By collecting and sending messages in batches, the dispatchers minimize the number of network round trips that need to be incurred, thereby minimizing network traffic. The framework further comprises a proxy interface for enabling the dispatcher objects to communicate with their associated objects. The proxy interface sets forth a set of methods that each of the associated objects needs to implement in order to participate in the communication scheme of the present invention.

Abstract: A multiple exchange instance for facilitating business to business e-commerce. The multiple exchange instance includes a plurality of exchanges. Each of the plurality of exchanges are implemented within a common instance. The plurality of exchanges share a set of common components to avoid redundancy. The plurality of exchanges are each provided with a respective view having respective unique components asked her the requirements of their respective exchange operators. The multiple exchanges within the common instance facilitate communication between the exchanges. The multiple exchanges each have their respective users, and the common instance allows the users to perform input/output using the common components. The multiple exchanges are configured to use communication protocols to communicate with processes external to the common instance. The common instance is implemented using a database program running on one or more computer systems.