Abstract: In a system where fax messages are directed to a store and forward system when a fax machine is busy: When fax messages are stored and an attempt is made to re-deliver the message, an ID related to the serial number of the storage system is placed in the fax header. When a message is received by the store and forward system, the header is interrogated and if an ID related to the serial number of the receiving machine is detected, the fax is not again stored and the system notes that the transmission to the fax machine was not successful.

Abstract: An apparatus and method are described in a voice mail system for selectively storing faxes in a batch mailbox prior to printing at a facsimile machine in order to efficiently utilize the telephone connection between the voice mail system and the facsimile machine. The apparatus comprises a plurality of electronic mailboxes for the storage of facsimiles, a facsimile machine for receiving and printing facsimiles from the plurality of mailboxes, and a batch mailbox connected between the plurality of mailboxes and the facsimile for receiving and buffering the stored facsimiles and for sequentially transmitting the buffered facsimiles to the facsimile machine for printing. Facsimiles can be added to the batch mailbox during the printing of other facsimiles in the batch mailbox.

Abstract: Apparatus and methods are provided for non-simultaneously creating and storing in electronic format a composite voice/data message having a recorded voice message portion and a facsimile transmittal portion. The method provides for creating a voice message and sending a time-wise separated facsimile transmittal to a voice message/data storage system, and then associating the separate voice message and facsimile transmittal portions to form a composite voice/data message. The methods include a message identification scheme wherein a message identification number is assigned to the first-received message portion, and the caller is prompted to provide that message identification number in connection with the later-received message portion. Apparatus to accomplish these methods steps is also provided.