Abstract: In one embodiment, a system can comprise an interface that receives data related to a communication session and a messaging security device component that evaluates the data and enables a security measure for preventative monitoring of a threat based on the evaluation, the security measure can be universally applied to two or more messaging formats.

Abstract: A method can include detecting an incoming voice mail message and accessing information associated with the incoming voice mail message. The information associated with the incoming voice message may then be compared with some other information, which may comprise one or more of these attributes associated with each message: a caller ID; a time stamp; a user extension; a message length; a caller identification; message content; and whether a user has tagged each message as spam.

Abstract: In one embodiment, a system can comprise an interface that receives data related to a communication session and a messaging security device component that evaluates the data and enables a security measure for preventative monitoring of a threat based on the evaluation, the security measure can be universally applied to two or more messaging formats.

Abstract: In one embodiment, a system can comprise an interface that receives a portion of a messaging communication associated with a client and a tagging component that incorporates a selectable spam identifier into the messaging communication to enable spam detection, the tagging component is independent of the client and a server related to the messaging communication.

Abstract: A device and method are provided which preferably establish cross-modal communications and allow telephony users and text-based users, such as Instant Messaging (IM) users, to communicate with each other. The device may include a processor that receives a text message preferably comprising a query, a keyword, and one or more responses to the query. The processor preferably generates a vocabulary containing the one or more responses provided in the text message. The method preferably includes receiving a text message comprising a query, a keyword, and one or more responses to the query. The method may further include converting the text message into an audible message, sending the audible message to a telephony user, receiving an audible response from the telephony user, and generating text from the audible response. The method may further include generating a vocabulary comprising the one or more responses provided in the text message.

Abstract: In one embodiment, a system can comprise an interface that receives a portion of a messaging communication associated with a client and a tagging component that incorporates a selectable spam identifier into the messaging communication to enable spam detection, the tagging component is independent of the client and a server related to the messaging communication.

Abstract: In one embodiment, a method to detect voice mail spam in a voice mail system includes detecting an incoming voice mail message and accessing information associated with the incoming voice mail message. The information associated with the incoming voice message is then compared with some other information. The information compared may comprise one or more of these attributes associated with each message: a caller ID; a time stamp; a user extension; a message length; a caller identification; message content; and whether a user has tagged each message as spam. The method further includes categorizing one or more voice mail messages, if the information compared between the incoming message and one or more other messages in the voice mail system is within some configured criteria, e.g., a configurable percentage.

Abstract: The invention provides a way to fallback to a PSTN call at any time during a VoIP call when Quality of Service in a VoIP network falls below some acceptable level. The PSTN fallback calls can be retrieved “midcall” and rerouted back over the VoIP network. This provides optimal utilization of VoIP without sacrificing the quality of the call connection. Calls are cheaper because PSTN fallback calls are only established temporarily for the amount of time that the QoS problem exists on the VoIP network. Call fallback is conducted in a VoIP gateway by first receiving an incoming call. A Voice over IP (VoIP) call is established for the incoming call over the VoIP network. VoIP packets are encoded from the voice signals in the incoming call and sent over the VoIP network. Quality of service of the VoIP network is monitored during the VoIP call and a fallback call is setup over a PSTN network at any time during the VoIP call when the monitored quality of service of the VoIP network degrades.