Patents by Inventor Shane GAU
Shane GAU has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20220270159Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server for aggregating and displaying all the electronic requests on one merchant device. The analytic server receives a plurality of electronic messages corresponding to a plurality of electronic requests from a plurality of service provider computers. The analytic server executes an extraction protocol to extract the order data within each electronic messages and stores the extracted data into a database. The analytic server generates a machine-readable file for each merchant comprising all the order records for the same merchant received from different third-party service provider computers. The analytic server transmits the machine-readable file to the merchant computing device, which populates a GUI according to the machine-readable file. Because all the orders are in one spot, the merchant may manage the orders, perform statistical calculations, and generate sales reports more efficiently.Type: ApplicationFiled: May 10, 2022Publication date: August 25, 2022Applicant: WAITBUSTERS LLCInventors: Shane GAU, James MOODY
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Patent number: 11367125Abstract: Disclosed herein are embodiments of systems, methods, and products comprises an analytic server for aggregating and displaying all the electronic requests on one merchant device. The analytic server receives a plurality of electronic messages corresponding to a plurality of electronic requests from a plurality of service provider computers. The analytic server executes an extraction protocol to extract the order data within each electronic messages and stores the extracted data into a database. The analytic server generates a machine-readable file for each merchant comprising all the order records for the same merchant received from different third-party service provider computers. The analytic server transmits the machine-readable file to the merchant computing device, which populates a GUI according to the machine-readable file. Because all the orders are in one spot, the merchant may manage the orders, perform statistical calculations, and generate sales reports more efficiently.Type: GrantFiled: April 8, 2020Date of Patent: June 21, 2022Assignee: WAITBUSTERS LLCInventors: Shane Gau, James Moody
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Patent number: 10861088Abstract: Disclosed herein is a limited intangible goods transaction system (LIGTS) that provides options to users to buy, sell, bid, and swap limited intangible goods and/or services, such as a position in a queue in a facility, a reservation for the facility, a ticket to an event, and the like, with other users interested in the same goods and/or services using a variety of computer-specific interfaces. LIGTS may employ an application server configured to receive a request from a first user to either sell, bid, or swap their position in the queue for the facility and notifying other users in the queue or interested to join the queue that the first user is interested to sell and/or swap his/her position within the queue. The application server may also update the queue dataset based on any changes in the positions of the users in the queue.Type: GrantFiled: January 17, 2020Date of Patent: December 8, 2020Assignee: American Innovative Applications CorporationInventors: Shane Gau, James H. Moody
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Patent number: 10853430Abstract: The method and system disclosed herein allow users to make an online query prompting a search bot to communicate with other bots in a bot directory for retrieving suitable content presented to the users. Each bot in the bot directory may retrieve bot content from a bot resources repository, but may also crawl web servers in order to look for supplementary bot content. Similarly, the search bot may analyze the search result and (if the search result is not suitable) retrieve supplementary bot content from bots found in external sources or web crawl in order to supplement the search result with additional information.Type: GrantFiled: November 9, 2017Date of Patent: December 1, 2020Assignee: American Innovative Applications CorporationInventors: Shane Gau, James Moody
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Patent number: 10834025Abstract: Disclosed herein is an integrated communications system application (ICSA) employed in conjunction with a suitable chat application (executed by a bot) for delivering an automated customer service support for businesses. ICSA herein may include an information storage system, a communication platform, and a facility system mutually sharing information and registering said information in web servers. A bot, connected to ICSA via web servers, may interact with a user employing channels such as chat applications, and may connect to said user via a bot connector. A user may not need to download any additional application to interact with bot herein and receive an automated customer service for different types of businesses.Type: GrantFiled: June 3, 2019Date of Patent: November 10, 2020Assignee: American Innovative Applications CorporationInventors: Shane Gau, James Moody
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Patent number: 10762093Abstract: The current disclosure describes a preselected information sharing application (PISA) system configured to generate a virtual queue dataset for a facility using data received from different users via a facility customer application (FCA) on devices of the users. The system further includes a facility management application (FMA) on devices within the facility configured to generate an interactive hyperlink associated to the facility and request the users within the virtual queue dataset to share the interactive hyperlink on social media platforms associated to the users. The FMA then monitors the activation of the interactive hyperlink by other users, and accordingly updates the virtual queue dataset to include other users and notify all users in the virtual queue dataset regarding the updated virtual queue dataset in real-time.Type: GrantFiled: September 9, 2019Date of Patent: September 1, 2020Assignee: American Innovative Applications CorporationInventors: Shane Gau, James Moody
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Patent number: 10721189Abstract: A JSON advertising system includes an ad management system, a bot builder module, a social network platform, a bot platform, and a client, all mutually connected via a suitable network. An advertiser stores an ad creative into an ad server located in the ad management system, and generates JSON code via a JSON code tool within the bot builder module for each part of advertisement content stored in the ad server. Then, a client logs into a social network platform news feed, retrieving and displaying the advertisement. A user engages the ad and is redirected to a bot platform chat interface, retrieving bot advertisement content from a bot server and linking the content to the advertisement stored in the ad server as determined by the JSON code.Type: GrantFiled: June 6, 2018Date of Patent: July 21, 2020Assignee: American Innovative Applications CorporationInventor: Shane Gau
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Patent number: 10540711Abstract: Disclosed herein is a limited intangible goods transaction system (LIGTS) that provides options to users to buy, sell, bid, and swap limited intangible goods and/or services, such as a position in a queue in a facility, a reservation for the facility, a ticket to an event, and the like, with other users interested in the same goods and/or services using a variety of computer-specific interfaces. LIGTS may employ an application server configured to receive a request from a first user to either sell, bid, or swap their position in the queue for the facility and notifying other users in the queue or interested to join the queue that the first user is interested to sell and/or swap his/her position within the queue. The application server may also update the queue dataset based on any changes in the positions of the users in the queue.Type: GrantFiled: September 18, 2017Date of Patent: January 21, 2020Assignee: American Innovative Applications CorporationInventors: Shane Gau, James Moody
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Publication number: 20190334841Abstract: Disclosed herein is an integrated communications system application (ICSA) employed in conjunction with a suitable chat application (executed by a bot) for delivering an automated customer service support for businesses. ICSA herein may include an information storage system, a communication platform, and a facility system mutually sharing information and registering said information in web servers. A bot, connected to ICSA via web servers, may interact with a user employing channels such as chat applications, and may connect to said user via a bot connector. A user may not need to download any additional application to interact with bot herein and receive an automated customer service for different types of businesses.Type: ApplicationFiled: June 3, 2019Publication date: October 31, 2019Inventors: Shane GAU, James MOODY
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Patent number: 10409825Abstract: The current disclosure describes a preselected information sharing application (PISA) system configured to generate a virtual queue dataset for a facility using data received from different users via a facility customer application (FCA) on devices of the users. The system further includes a facility management application (FMA) on devices within the facility configured to generate an interactive hyperlink associated to the facility and request the users within the virtual queue dataset to share the interactive hyperlink on social media platforms associated to the users. The FMA then monitors the activation of the interactive hyperlink by other users, and accordingly updates the virtual queue dataset to include other users and notify all users in the virtual queue dataset regarding the updated virtual queue dataset in real-time.Type: GrantFiled: September 18, 2017Date of Patent: September 10, 2019Assignee: American Innovative Applications CorporationInventors: Shane Gau, James Moody
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Patent number: 10320716Abstract: Disclosed herein is an integrated communications system application (ICSA) employed in conjunction with a suitable chat application (executed by a bot) for delivering an automated customer service support for businesses. ICSA herein may include an information storage system, a communication platform, and a facility system mutually sharing information and registering said information in web servers. A bot, connected to ICSA via web servers, may interact with a user employing channels such as chat applications, and may connect to said user via a bot connector. A user may not need to download any additional application to interact with bot herein and receive an automated customer service for different types of businesses.Type: GrantFiled: July 19, 2017Date of Patent: June 11, 2019Assignee: American Innovative Applications CorporationInventors: Shane Gau, James Moody
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Publication number: 20180026919Abstract: Disclosed herein is an integrated communications system application (ICSA) employed in conjunction with a suitable chat application (executed by a bot) for delivering an automated customer service support for businesses. ICSA herein may include an information storage system, a communication platform, and a facility system mutually sharing information and registering said information in web servers. A bot, connected to ICSA via web servers, may interact with a user employing channels such as chat applications, and may connect to said user via a bot connector. A user may not need to download any additional application to interact with bot herein and receive an automated customer service for different types of businesses.Type: ApplicationFiled: July 19, 2017Publication date: January 25, 2018Inventors: Shane GAU, James MOODY