Abstract: Network virtual link mapping methods and systems are disclosed. In some method embodiments, router configurations are parsed to determine virtual link information for a network. A map is derived for virtual link information associated with a customer. The map is displayed, and may be used for highlighting problem areas for a customer, recommending solutions, and reconfiguring the virtual links to address specific customer needs.

Abstract: A system having an integrated network and customer database is provided. The system retrieves router configurations to create the integrated database, which includes port data for each port on each router in each network. The system may determine the impact of proposed actions on routers. The system may process network events to display the status, port data, and customer data for each port. The system may respond to user input by polling a router and displaying the real time status, port data, and customer data for each port on the router.

Abstract: A system having a data retriever and a database manager is provided. The data retriever retrieves router configurations from data stores for routers. The database manager parses the router configurations to determine port data for each port on each router, and integrates the port data with customer data to create an integrated database. The database manager also determines a customer link diversity based on the integrated database and displays the customer link diversity. The database manager can recommend reassignment of a customer link when the customer link diversity is less than a corresponding target customer link diversity. The database manager can also determine the customer link diversity when adding a card and determine the customer link diversity when adding a customer link.