Patents by Inventor Shane O'Neill

Shane O'Neill has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240142503
    Abstract: According to various embodiments, a circuit for determining the frequency of a signal is described, comprising an input configured to receive an analog input signal, an analog to digital converter configured to convert the analog input signal to a digital input signal, a digital mixer configured to generate a mixing result signal by mixing the digital input signal with a single bit binary signal having a reference frequency, a low pass filter configured to generate a filtered signal by filtering the mixing result signal, a measuring circuit configured to measure the period of the filtered signal and an output configured to output a value differing from the frequency of the single bit binary signal by the inverse of the measured period as the frequency to be determined.
    Type: Application
    Filed: October 25, 2023
    Publication date: May 2, 2024
    Inventors: Wei Wang, Michael Augustin, Jürgen Schäfer, Dietmar König, Josef Niederl, Shane O'Neill
  • Publication number: 20200412876
    Abstract: A contact center queue is monitored to determine if the contact center queue meets an overload condition. For example, the contact center queue may be considered to be overloaded when there are ten voice calls on hold in the contact center queue . The contact center queue holds communication sessions in a first communication media (e.g., voice calls). In response to the first contact center queue meeting the first overload condition, a reserve agent group is identified that is associated with the contact center queue. The reserve agent group normally supports communication sessions in a second communication media (e.g., email). A communication session held in the first contact center queue in the first communication media is routed to a contact center resource (e.g., a contact center agent or contact center application) of the first reserve agent group.
    Type: Application
    Filed: June 28, 2019
    Publication date: December 31, 2020
    Inventors: Shane O'Neill, David McGlynn, Ian Finnerty
  • Patent number: 8494365
    Abstract: The invention provides a burst transmission optical fiber wavelength routed ring network and method comprising a plurality of nodes on a network ring where each node can drop and add a wavelength. The network has a control means to control the wavelength to be transmitted on the network ring in a burst transmit mode from each node over a scheduling interval. The invention provides a random generator for generating a plurality of gap intervals over the scheduling interval, such that the gap intervals allow for wavelengths from different nodes to transmit wavelengths in said gaps to achieve a fair access to bandwidth and fair latency in the ring network.
    Type: Grant
    Filed: March 29, 2011
    Date of Patent: July 23, 2013
    Assignee: Intune Networks Limited
    Inventors: Tom Farell, Shane O'Neill
  • Publication number: 20130114958
    Abstract: The invention provides a burst transmission optical fibre wavelength routed ring network and method comprising a plurality of nodes on a network ring where each node can drop and add a wavelength. The network has a control means to control the wavelength to be transmitted on the network ring in a burst transmit mode from each node over a scheduling interval. The invention provides a random generator for generating a plurality of gap intervals over the scheduling interval, such that the gap intervals allow for wavelengths from different nodes to transmit wavelengths in said gaps to achieve a fair access to bandwidth and fair latency in the ring network.
    Type: Application
    Filed: March 29, 2011
    Publication date: May 9, 2013
    Applicant: Intune Networks Limited
    Inventors: Tom Farell, Shane O'Neill
  • Publication number: 20070066722
    Abstract: A thermoplastic composite includes stabilized raw lignocellulosic materials dispersed in a thermoplastic polymeric matrix. A method for stabilizing the raw lignocellulosic materials in a matrix includes at least one of: a) pre-melting of a thermoplastic polymeric material prior to combining with the raw lignocellulosic materials; b) reducing the melt temperature of the polymeric material; c) increasing the surface compatibilization of the raw lignocellulosic materials; d) thermally stabilizing the lignocellulosic material; and, e) any combinations of a) through d).
    Type: Application
    Filed: September 16, 2005
    Publication date: March 22, 2007
    Inventors: Shane O'Neill, Douglas Gardner, Stephen Shaler
  • Publication number: 20060149641
    Abstract: A reason code and token facilitate linking of a primary and secondary merchant to allow the secondary merchant to make an offer to a customer of the first merchant. The website linking system has a reason code, a token, a schema defining information to be passed from a first website, and a validator. The token is constructed to indicate a particular customer of the first website. The reason code correlates to a specified parameter to be used when making an offer to the customer indicated by the token, and the validator and the token are constructed to indicate the schema is a valid schema to the first website. The linked merchant transaction method involves receiving a reason code from a primary merchant for a customer in response to a transaction between the primary merchant and the customer; providing an offering to the customer based upon the reason code; receiving an acceptance from the customer; and in response to the acceptance, receiving customer identifying information from the primary merchant.
    Type: Application
    Filed: October 28, 2005
    Publication date: July 6, 2006
    Applicant: Synapse Inc.
    Inventors: Michael Loeb, Jonathan Ellenthal, Shane O'Neill, Jeffrey Fleishman, Ronald Clarke
  • Publication number: 20060006075
    Abstract: The invention relates to a process for storage of a pH glass electrode (1), characterized in that at least the swelling layer (2) of the pH glass electrode (1) is stored in a storage solution (3) which is essentially free of alkali-metal ions. Preferably the storage solution (3) is an ammonium chloride or ammonium nitrate solution (NH4Cl solution or a NH4NO3 solution), or an alkaline earth salt solution, especially an alkaline earth chloride solution, preferably a magnesium chloride solution (MgCl2 solution).
    Type: Application
    Filed: July 7, 2005
    Publication date: January 12, 2006
    Applicant: Metroglas AG
    Inventor: Shane O'Neill
  • Publication number: 20040181638
    Abstract: A system comprises a main processor, one or more sub-processors and an event queue apparatus arranged to queue events to be transmitted between the main processor and the sub-processors. The event queue apparatus comprises one or more storage devices arranged to implement a plurality of event queues; and an event queue status indicator, including a respective status component for each event queue. The status components indicate if the respective event queue contains at least one event. The main processor associates a respective priority with each status component and selects to handle an event from the event queue associated with the highest priority of the non-empty event queue(s).
    Type: Application
    Filed: March 14, 2003
    Publication date: September 16, 2004
    Inventors: Paul Linehan, Shane O'Neill, John Donaghy, Armin Lackermeier, James McKee
  • Publication number: 20040078273
    Abstract: A reason code and token facilitate linking of a primary and secondary merchant to allow the secondary merchant to make an offer to a customer of the first merchant. The website linking system has a reason code, a token, a schema defining information to be passed from a first website, and a validator. The token is constructed to indicate a particular customer of the first website. The reason code correlates to a specified parameter to be used when making an offer to the customer indicated by the token, and the validator and the token are constructed to indicate the schema is a valid schema to the first website. The linked merchant transaction method involves receiving a reason code from a primary merchant for a customer in response to a transaction between the primary merchant and the customer; providing an offering to the customer based upon the reason code; receiving an acceptance from the customer; and in response to the acceptance, receiving customer identifying information from the primary merchant.
    Type: Application
    Filed: December 8, 1999
    Publication date: April 22, 2004
    Inventors: Michael R. Loeb, Jonathan E. Ellenthal, Shane O'Neill, Jeffrey Fleishman, Ronald Clarke
  • Patent number: D954987
    Type: Grant
    Filed: November 12, 2020
    Date of Patent: June 14, 2022
    Assignee: ATH (AUSTRALIA) PTY LTD
    Inventors: Marc Veenendaal, Shane O'Neill, Allan Chisholm