Abstract: A method and system for servicing requests, including a deployed application that receives a request from a requesting entity, where the request is associated with a user. The system further includes determining a user interface (UI) event associated with the request, creating and storing a UI event entry based on the UI event, obtaining the application UI interaction profile (AUIP) associated with the user, obtaining a modified UI screen, where at least a portion of a default UI screen is modified based, at least in part on the AUIP, and providing the modified UI screen to the requesting entity.

Abstract: Semantic model usage includes receiving, via a graphical user interface, input of unstructured text from a user. While receiving the input, the input is compared to semantic models in a semantic library, and from the semantic model, a semantic model satisfying a threshold is selected. A suggestion is generated from the semantic model, and presented, in the graphical user interface, to the user. An acceptance of the suggestion may be received. The input is augmented with the suggestion and stored.