Patents by Inventor Shanna Ruth Limas

Shanna Ruth Limas has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 11880887
    Abstract: A method comprises providing, via a server, access to a claim wall for an insured party and an insuring party, wherein the claim wall comprises a website page associated with an insurance claim, wherein the website page includes an interface configured to receive input from at least one of the insured party or the insuring party, wherein the website page displays one or more tasks associated with the insurance claim, and wherein the claim wall is configured to be output to a user interface as one or more entries on the website page; receiving, via the server, information that a status of the one or more tasks has changed; and populating an entry of the claim wall with status information regarding the status change of the one or more tasks.
    Type: Grant
    Filed: June 21, 2022
    Date of Patent: January 23, 2024
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 11765181
    Abstract: A notification is received that a first user device and a second user device would like to share a data set. The data set is retrieved from a database. A first security level associated with the first user device and a second security level associated with the second user device is retrieved. The data set is provided to the first user device and the second user device in accordance with the first security level and the second security level.
    Type: Grant
    Filed: May 26, 2021
    Date of Patent: September 19, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Cleburne Robinson Burgess, Richard Paul Proft, Jeffrey Alan Smith, Theron Daniel Smelser, Katherine Virginia Lamb, Shanna Ruth Limas
  • Patent number: 11637801
    Abstract: The present embodiments relate to identifying a user on an external platform as a client of an entity and managing interactions with the user. An input provided by the user on an external platform can be parsed to derive user-specific social media data for the user. The user-specific social media data can be compared with client information maintained in a client database and a harvested social media database to identify the user as a client. A verification message can be sent to the user via a messaging application of the external platform to receive semi-private client data and verify the identity of the user. A response can be generated for the user based on client information. The response to the user can include a link to a secure messaging application to enable secure data communication between the user and the client.
    Type: Grant
    Filed: June 30, 2020
    Date of Patent: April 25, 2023
    Assignee: United Services Automobile Association (USAA)
    Inventors: Shanna Ruth Limas, Natalya Lohinova Jeffords
  • Patent number: 11397994
    Abstract: A method comprises generating a claim wall comprising a website page and associated with the insurance claim, providing access to the claim wall for an insured party, an insuring party, and a third party service provider, generating a claim entry associated with the insurance claim including one or more tasks for processing of the insurance claim, and posting the claim entry including the one or more tasks on the claim wall.
    Type: Grant
    Filed: July 10, 2020
    Date of Patent: July 26, 2022
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 11210741
    Abstract: Methods and systems for providing automated methods of inspections that facilitate loss reporting and resolution are described. In some embodiments various remote evaluation tools are provided to collect information from remote locations. This information can be used to generate automated damage estimates which in turn can be used to direct the ordering of supplies, materials, and other resources. In addition, pre-damage and post-damage evaluations of an insured property may be collected using the remote evaluation tools. These evaluations can be used by adjusters (human adjusters and computer-based adjusters) to identify damage and process claims more efficiently.
    Type: Grant
    Filed: June 14, 2019
    Date of Patent: December 28, 2021
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Michael J. Allen, Cleburne Burgess, John H. Amstutz, Shanna Ruth Limas, Ramon M. Lopez
  • Patent number: 11050757
    Abstract: A notification is received that a first user device and a second user device would like to share a data set. The data set is retrieved from a database. A first security level associated with the first user device and a second security level associated with the second user device is retrieved. The data set is provided to the first user device and the second user device in accordance with the first security level and the second security level.
    Type: Grant
    Filed: August 14, 2019
    Date of Patent: June 29, 2021
    Assignee: United Services Automobile Association (USAA)
    Inventors: Cleburne Robinson Burgess, Richard Paul Proft, Jeffrey Alan Smith, Theron Daniel Smelser, Katherine Virginia Lamb, Shanna Ruth Limas
  • Patent number: 10755358
    Abstract: A method of providing user interaction includes providing a processor and transmitting a communication from a first party to a second party. The method also includes posting, using the processor, an entry associated with the communication on a website, receiving a second communication from the second party to the first party, and posting, using the processor, a second entry associated with the second communication.
    Type: Grant
    Filed: November 8, 2016
    Date of Patent: August 25, 2020
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest
  • Patent number: 10425424
    Abstract: A notification is received that a first user device and a second user device would like to share a data set. The data set is retrieved from a database. A first security level associated with the first user device and a second security level associated with the second user device is retrieved. The data set is provided to the first user device and the second user device in accordance with the first security level and the second security level.
    Type: Grant
    Filed: November 30, 2016
    Date of Patent: September 24, 2019
    Assignee: United Services Automobile Association (USAA)
    Inventors: Cleburne Robinson Burgess, Richard Paul Proft, Jeffrey Alan Smith, Theron Daniel Smelser, Katherine Virginia Lamb, Shanna Ruth Limas
  • Patent number: 10373256
    Abstract: Methods and systems for providing automated methods of inspections that facilitate loss reporting and resolution are described. In some embodiments various remote evaluation tools are provided to collect information from remote locations. This information can be used to generate automated damage estimates which in turn can be used to direct the ordering of supplies, materials, and other resources. In addition, pre-damage and post-damage evaluations of an insured property may be collected using the remote evaluation tools. These evaluations can be used by adjusters (human adjusters and computer-based adjusters) to identify damage and process claims more efficiently.
    Type: Grant
    Filed: May 12, 2014
    Date of Patent: August 6, 2019
    Assignee: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
    Inventors: Michael J. Allen, Cleburne Burgess, John H. Amstutz, Shanna Ruth Limas, Ramon M. Lopez
  • Patent number: 9501798
    Abstract: A method of providing user interaction includes providing a processor and transmitting a communication from a first party to a second party. The method also includes posting, using the processor, an entry associated with the communication on a website, receiving a second communication from the second party to the first party, and posting, using the processor, a second entry associated with the second communication.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: November 22, 2016
    Assignee: United Services Automobile Association (USAA)
    Inventors: Roberta Urrutia, Pamela Glimm Diener, Shanna Ruth Limas, Jennifer Lynn Darland, Richard Paul Proft, Cleburne Robinson Burgess, Regina Rose Van Nest