Abstract: One embodiment provides a method, including: obtaining information related to farming activities of a farmer; predicting an annotation category for the information, wherein the annotation category identifies a topic of the information; selecting an annotator for annotating the information based upon the annotation category, wherein the selecting comprises utilizing (i) a social proximity constraint identifying a social connection between the farmer and another farmer and (ii) a farm signature constraint identifying a similarity of the farmer to another farmer; assigning the annotator to annotate the obtained information; and receiving annotations for the information.

Abstract: One embodiment provides a method, including: obtaining information related to farming activities of a farmer; predicting an annotation category for the information, wherein the annotation category identifies a topic of the information; selecting an annotator for annotating the information based upon the annotation category, wherein the selecting comprises utilizing (i) a social proximity constraint identifying a social connection between the farmer and another farmer and (ii) a farm signature constraint identifying a similarity of the farmer to another farmer; assigning the annotator to annotate the obtained information; and receiving annotations for the information

Abstract: Methods and arrangements for developing knowledge bases from social media. A question is obtained from social media. Social media are consulted, and a legitimacy of the question is ascertained. All the answers to the question are harvested from the social media including the rich media that is associated with these answers, and the question is filtered out if determined not to be legitimate.

Abstract: Methods and arrangements for developing knowledge bases from social media. A question is obtained from social media. Social media are consulted, and a legitimacy of the question is ascertained. All the answers to the question are harvested from the social media including the rich media that is associated with these answers, and the question is filtered out if determined not to be legitimate.

Abstract: One embodiment provides a method for evaluating resolver skills, the method including: utilizing at least one processor to execute computer code that performs the steps of: obtaining a closed ticket; extracting, from the closed ticket, ticket information; associating, based on the ticket information, the closed ticket with a resolver; identifying, based on the ticket information, at least one performance characteristic associated with the resolver; and updating, based on the performance characteristic, a resolver score. Other aspects are described and claimed.

Abstract: An embodiment of the invention provides a technique for permitting a machine to discover classes and topics that data contains and to annotate data objects with those identified classes. The technique enables machines to group and annotate data objects in ways that are meaningful and intuitive for a user of the data objects. An interactive method uses clustering, along with feedback from a user on the clustering output, to discover a set of classes. The feedback from the user is used to guide the clustering process in the later stages, which results in better and better discovery of classes and annotations with more and more human feedback. A method can be used to produce labeled data that involves discovering classes and annotating a given dataset with the discovered class labels. This is advantageous for building a classifier that has wide applications, such as call routing and intent discovery.

Abstract: Systems and associated methods for enhanced concept understanding in large document collections through phrase clustering are described. Embodiments take as input an initial set of phrases and estimate centroids using a clustering process. Embodiments then generate new phrases around each of the current centroids using the current phrases. These new phrases are added to the current set, and the clustering process is iterated. Upon convergence, embodiments finalize clusters based on phrases of any given length.

Abstract: In accordance with an embodiment of the invention, there is provided a technique for permitting a machine to discover classes and topics that data contains and to annotate data objects with those identified classes. The technique enables machines to group and annotate data objects in ways that are meaningful and intuitive for a user of the data objects. An interactive method uses clustering, along with feedback from a user on the clustering output, to discover a set of classes. The feedback from the user is used to guide the clustering process in the later stages, which results in better and better discovery of classes and annotation with more and more human feedback. A method can be used to produce labeled data that involves discovering classes and annotating a given dataset with the discovered class labels. This is advantageous for building a classifier that has wide applications, such as call routing and intent discovery.

Abstract: Systems and associated methods for enhanced concept understanding in large document collections through phrase clustering are described. Embodiments take as input an initial set of phrases and estimate centroids using a clustering process. Embodiments then generate new phrases around each of the current centroids using the current phrases. These new phrases are added to the current set, and the clustering process is iterated. Upon convergence, embodiments finalize clusters based on phrases of any given length.

Abstract: Methods and arrangements for developing knowledge bases from social media. A question is obtained from social media. Social media are consulted, and a legitimacy of the question is ascertained. All the answers to the question are harvested from the social media including the rich media that is associated with these answers, and the question is filtered out if determined not to be legitimate.

Abstract: Methods and arrangements for developing knowledge bases from social media. A question is obtained from social media. Social media are consulted, and a legitimacy of the question is ascertained. All the answers to the question are harvested from the social media including the rich media that is associated with these answers, and the question is filtered out if determined not to be legitimate.

Abstract: Systems and associated methods for enhanced concept understanding in large document collections through phrase clustering are described. Embodiments take as input an initial set of phrases and estimate centroids using a clustering process. Embodiments then generate new phrases around each of the current centroids using the current phrases. These new phrases are added to the current set, and the clustering process is iterated. Upon convergence, embodiments finalize clusters based on phrases of any given length.

Abstract: Systems and associated methods provide a cluster-level semi-supervision model for inter-active clustering. Embodiments accept user provided semi-supervision for updating cluster descriptions and assignment of data items to clusters. Assignment feedback re-assigns data items among existing clusters, while cluster description feedback helps to position existing cluster centers more meaningfully. The feedback can continue until the user is satisfied with the clustering achieved or one or more predetermined stopping criteria have been reached.

Abstract: Systems and associated methods for enhanced concept understanding in large document collections through phrase clustering are described. Embodiments take as input an initial set of phrases and estimate centroids using a clustering process. Embodiments then generate new phrases around each of the current centroids using the current phrases. These new phrases are added to the current set, and the clustering process is iterated. Upon convergence, embodiments finalize clusters based on phrases of any given length.

Abstract: Systems and associated methods provide a cluster-level semi-supervision model for inter-active clustering. Embodiments accept user provided semi-supervision for updating cluster descriptions and assignment of data items to clusters. Assignment feedback re-assigns data items among existing clusters, while cluster description feedback helps to position existing cluster centers more meaningfully. The feedback can continue until the user is satisfied with the clustering achieved or one or more predetermined stopping criteria have been reached.