Abstract: Methods, systems, and apparatus for use in a communication system utilizing multiple bands to improve transmission error rates are disclosed. Error rates are improved by mapping a portion of an input bit stream within a data stream to first and second bands of the multiple bands, transmitting the portion of this bit stream in the first and second bands, receiving bit streams in the first and second bands corresponding to the portion of the bit stream, demapping the first and second bands, and processing the first and second band bit streams to yield the original portion of the input bit stream.

Abstract: An agent-based telephony system is provided for establishing a call between two or more telephony devices interconnected through an automated call dispatch server. The automated call dispatch server includes a call control agent for processing call requests; a call resource management agent in communication with the call control agent for allocating and controlling the resources needed to establish a call between telephony devices; and a resource control agent in communication with the call resource management agent for providing a hardware-dependent interface to the telephony devices.