Patents by Inventor Shaoqing Wang

Shaoqing Wang has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20160209998
    Abstract: The present invention relates to a method and apparatus for inputting content in a touch screen device. The method comprises: receiving content including selectable content items; receiving a single selection of at least one of the selectable content items; and in response to the single selection, adding the selected at least one of the selectable content items into response information for the received content. The present invention helps users quickly understand the received meaning to thereby make a response, and meanwhile reduces user input as much as possible, such that the user can operate flexibly and conveniently on a small or even micro touch-screen device.
    Type: Application
    Filed: September 18, 2014
    Publication date: July 21, 2016
    Inventors: Shuo Wang, Shaoqing Wang, Ningpeng Nie, Bokai Zeng
  • Publication number: 20080043967
    Abstract: A method of handling incoming calls directed to a virtual communication subscriber is disclosed. An incoming call intended for the virtual communication subscriber is received at a communication device. A call is placed to the communication device using contact information provided by the virtual communication subscriber. Extension information is provided to a SLS when the call is answered which corresponds to a communication line associated with the communication device. Upon connection to the communication device, the incoming call is bridged with the call placed to the communication device.
    Type: Application
    Filed: October 25, 2007
    Publication date: February 21, 2008
    Inventors: Yihsiu Chen, Mark Foladare, Shelley Goldman, Shawn Jean, Joan Madden, Shaoqing Wang, Roy Weber, Robert Westrich, Aleksandr Zelezniak
  • Publication number: 20050008140
    Abstract: Paging, cellular telephone or other messaging functionality is incorporated into a virtual contact center system to permit logged-off customer service representatives (CSRs) to be alerted to a need to logon to the system, and to permit CSRs to alert supervisors or specialists to logon to the system. Matching at a contact control server of existing conditions to predetermined criteria, e.g., failure to login at an assigned time, or specified network conditions (such as length of customer queues), triggers a command for a communication to one or more logged-off CSRS. Results of follow-up testing at the contact control server for matches causes page requests to be renewed, redirected or canceled.
    Type: Application
    Filed: August 3, 2004
    Publication date: January 13, 2005
    Inventors: Srinivas Bala, Mark Foladare, Kathleen Fowler, Shelley Goldman, Shaoqing Wang, Roy Weber, Robert Westrich
  • Patent number: 6381317
    Abstract: Accordingly to one embodiment of the present invention, a method for providing caller initiated third party billing in a telecommunication system is disclosed. First, a predetermined number is dialed by the subscriber to access the third party billing feature. The subscriber is then prompted to enter proper identification and the telecommunication system authenticates the subscriber identification. Once the subscriber's identification has been authenticated, the system retrieves the subscriber's account information. The system then determines the phone number of the selected telephone the subscriber wants to make calls from. The system then sends the subscriber's account information and the phone number the subscriber wants to make the calls from to a billing server. The billing server then sends the subscriber's account information to a local exchange carrier responsible for the selected telephone.
    Type: Grant
    Filed: April 6, 2001
    Date of Patent: April 30, 2002
    Assignee: AT&T Corp.
    Inventors: Srinivas Bala, Shaoqing Wang, Robert S. Westrich
  • Patent number: 6226366
    Abstract: Accordingly to one embodiment of the present invention, a method for providing caller initiated third party billing in a telecommunication system is disclosed. First, a predetermined number is dialed by the subscriber to access the third party billing feature. The subscriber is then prompted to enter proper identification and the telecommunication system authenticates the subscriber identification. Once the subscriber's identification has been authenticated, the system retrieves the subscriber's account information. The system then determines the phone number of the selected telephone the subscriber wants to make calls from. The system then sends the subscriber's account information and the phone number the subscriber wants to make the calls from to a billing server. The billing server then sends the subscriber's account information to a local exchange carrier responsible for the selected telephone.
    Type: Grant
    Filed: January 4, 2000
    Date of Patent: May 1, 2001
    Assignee: AT&T Corp.
    Inventors: Srinivas Bala, Shaoqing Wang, Robert S. Westrich
  • Patent number: 5914472
    Abstract: A system and method for allowing a parent to control the use of an ancillary credit or debit transaction card which is issued to a child. A central computer communicates with an issuer computer having a data base containing account information and spending limits for the transaction card and the parent can set a spending limit for the ancillary card given to the child. When the child presents the ancillary transaction card to a merchant in payment of merchandise, the merchant swipes the card and contacts a central computer for card authorization. If the credit limit of the ancillary card holder has been exceeded according to the data base, a method of contacting the parent is transmitted to the central computer.
    Type: Grant
    Filed: September 23, 1997
    Date of Patent: June 22, 1999
    Assignee: AT&T Corp
    Inventors: Mark Jeffrey Foladare, Shelley B. Goldman, Dominick Gorini, David Phillip Silverman, Shaoqing Wang, Robert S. Westrich