Abstract: Disclosed are a process and apparatus for classifying video streams of an online streaming media service in real-time. The process includes processing data packets representing one or more video streams between a service provider and a user access network, generating flow activity data from the packets representing quantitative metrics of network transport activity, and applying a trained classifier to the flow activity data to classify each of the video streams as either a live video stream or a video-on-demand (VoD) stream.

Abstract: A computer-implemented process for estimating user experience of online gaining, including the step of monitoring the flow of network packets of an online game at a monitoring location between a client gaining device and a game server to generate estimates of at least one of latency and jitter in the flow of network packets of the online game as a measure of user experience of the online game.

Abstract: Disclosed are a process and apparatus for classifying video streams of an online streaming media service in real-time. The process includes processing data packets representing one or more video streams between a service provider and a user access network, generating flow activity data from the packets representing quantitative metrics of network transport activity, and applying a trained classifier to the flow activity data to classify each of the video streams as either a live video stream or a video-on-demand (VoD) stream.

Abstract: A network bandwidth apportioning process executed by an Internet Service Provider (ISP), the process includes: defining a utility function representing, a relationship between allocated bandwidth of a predetermined network traffic class and a deemed utility of the class; determining, for each of the classes of network traffic, a corresponding portion of network bandwidth to be allocated to the class such that the sum of the deemed utilities for the classes is maximised for the determined portions; and apportioning network bandwidth of the ISP between the predetermined classes of network traffic according to the determined portions of network bandwidth. Network bandwidth apportioning further includes classifying each of the packets into predetermined classes of network traffic and allocating network bandwidth to each of the classes according to the determined portion of network bandwidth for the class.