Patents by Inventor Sharon Holmes

Sharon Holmes has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Dynamic linking backend graph nodes for communication session representation
    Patent number: 12627625
    Abstract: In a communication session, users start a chat, leave the conversation, and return later to continue chatting. The system enables dynamic linking of electronic conversations that may be out of chronological order. The system projects transcripts from earlier occurring conversations as a single long running communication session. The system uses graphs and immutable nodes to model a chain of conversations to recreate the long running communication session. Users resume previous conversations with the context, metadata, and transcripts carried forward. Users do not need to repeat themselves when they return to a chat and agents have access to the entire conversation history and metadata.
    Type: Grant
    Filed: June 30, 2023
    Date of Patent: May 12, 2026
    Assignee: Amazon Technologies, Inc.
    Inventors: Rahul Ajay Nafde, Pawel Boguszewski, Hitesh Kathuria, Shivi Verma, Sachin Shahurao Chitale, Sharon Holmes, Charles Salmon, Thayn Moore, Joseph Sullivan, Anshul Arun Agrawal