Patents by Inventor Sharron E. Wu

Sharron E. Wu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Managing voicemail systems
    Patent number: 10091362
    Abstract: Methods, systems, and computer-readable and executable instructions for managing a voicemail system are described herein. One method for managing a voicemail system includes receiving a call log from a voicemail box subscribed to a voicemail management system, identifying metadata associated with the call log from the voicemail box, identifying one or more criteria within the metadata based on a request for a report, and generating a report using the one or more criteria within the metadata associated with the call log from the voicemail box to manage the voicemail system.
    Type: Grant
    Filed: April 26, 2016
    Date of Patent: October 2, 2018
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gregory James McChesney, Anthony Northington, Sharron E. Wu, Joey Edwards
  • Managing voicemail systems
    Patent number: 9350868
    Abstract: Methods, systems, and computer-readable and executable instructions for managing a voicemail system are described herein. One method for managing a voicemail system includes receiving a call log from a voicemail box subscribed to a voicemail management system, identifying metadata associated with the call log from the voicemail box, identifying one or more criteria within the metadata based on a request for a report, and generating a report using the one or more criteria within the metadata associated with the call log from the voicemail box to manage the voicemail system.
    Type: Grant
    Filed: March 12, 2014
    Date of Patent: May 24, 2016
    Assignee: United Services Automobile Association (USAA)
    Inventors: Gregory McChesney, Anthony Northington, Sharron E. Wu, Joey Edwards