Patents by Inventor SHASHANK MS

SHASHANK MS has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Sharing server conversational context between multiple cognitive engines
    Patent number: 10558710
    Abstract: A method, computer system, and computer program product for determining a server conversational state in an interactive dialog between a server and an administrator is provided. The embodiment may include receiving a query statement from a user. The embodiment may also include updating a context map to reflect a context of the received query statement. The embodiment may further include transmitting a request to one or more cognitive engines capable of resolving the received query statement. The embodiment may also include processing the transmitted request in each of the one or more cognitive engines. The embodiment may further include updating the context map with a resolution operation performed by the one or more cognitive engines. The embodiment may also include displaying a response to the user.
    Type: Grant
    Filed: March 11, 2019
    Date of Patent: February 11, 2020
    Assignee: International Business Machines Corporation
    Inventors: Anu Jalan, Naveen Kumar T, Priya Kannan, Shashank MS
  • SHARING SERVER CONVERSATIONAL CONTEXT BETWEEN MULTIPLE COGNITIVE ENGINES
    Publication number: 20190205343
    Abstract: A method, computer system, and computer program product for determining a server conversational state in an interactive dialog between a server and an administrator is provided. The embodiment may include receiving a query statement from a user. The embodiment may also include updating a context map to reflect a context of the received query statement. The embodiment may further include transmitting a request to one or more cognitive engines capable of resolving the received query statement. The embodiment may also include processing the transmitted request in each of the one or more cognitive engines. The embodiment may further include updating the context map with a resolution operation performed by the one or more cognitive engines. The embodiment may also include displaying a response to the user.
    Type: Application
    Filed: March 11, 2019
    Publication date: July 4, 2019
    Inventors: ANU JALAN, NAVEEN KUMAR T, PRIYA KANNAN, SHASHANK MS
  • SHARING SERVER CONVERSATIONAL CONTEXT BETWEEN MULTIPLE COGNITIVE ENGINES
    Publication number: 20190050496
    Abstract: A method, computer system, and computer program product for determining a server conversational state in an interactive dialog between a server and an administrator is provided. The embodiment may include receiving a query statement from a user. The embodiment may also include updating a context map to reflect a context of the received query statement. The embodiment may further include transmitting a request to one or more cognitive engines capable of resolving the received query statement. The embodiment may also include processing the transmitted request in each of the one or more cognitive engines. The embodiment may further include updating the context map with a resolution operation performed by the one or more cognitive engines. The embodiment may also include displaying a response to the user.
    Type: Application
    Filed: August 9, 2017
    Publication date: February 14, 2019
    Inventors: ANU JALAN, NAVEEN KUMAR T, PRIYA KANNAN, SHASHANK MS