Abstract: A trusted network access control system has a remote computing platform running an advisor. A first trusted network access control device is coupled to the remote computer by a network. A director is coupled to the first trusted network access control device and controls the first trusted network access control device.

Abstract: The present invention is a system and method for continuing a telephone call placed by a caller to a call center in a telecommunications network. When a caller attempts to make a call to a call center that is unavailable, the system obtains callback information for the caller including a telephone number where the caller can be reached. The call is then ended. When the call center is again available, the system continues the call by placing a call to the caller at said telephone number, placing a call to the destination, and joining the two calls.

Abstract: A computer implemented method responds to a telephone call from a caller. In response to receiving the telephone call, a first call receiving device obtains call information for the caller. The first call receiving device transfers the telephone call and transmits the call information to a second call receiving device. A call recognition service may be employed as a central repository for the call information and as an interface between the call receiving devices. Transmitting the call information to the second call receiving device enables the second call receiving device to service the caller without having to reobtain the call information for the caller.