Patents by Inventor Shaundell D. Thompson

Shaundell D. Thompson has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230230590
    Abstract: A natural-language voice chatbot engages a consumer in a voice dialogue. The chatbot is customized for engaging the specific consumer based on features and characteristics of that specific consumer’s speech and a lexicon associated with terms, words, and commands for item ordering. The consumer can perform voice queries for specific items and/or specific establishments for placing a pre-staged order with the chatbot. Once the consumer selects options with a specific establishment, a pre-staged order is provided to the corresponding establishment on behalf of the user. Location data for a consumer-operated device is monitored and when it is determined that the consumer will arrive at the establishment within a time period required by the establishment to prepare the pre-staged order, a message is sent to the establishment to begin preparing the pre-staged order.
    Type: Application
    Filed: March 23, 2023
    Publication date: July 20, 2023
    Inventors: Jodessiah Sumpter, Christian McDaniel, Kendall Marie Rose, Shaundell D. Thompson
  • Patent number: 11676592
    Abstract: A natural-language voice chatbot engages a consumer in a voice dialogue. The chatbot is customized for engaging the specific consumer based on features and characteristics of that specific consumer's speech and a lexicon associated with terms, words, and commands for item ordering. The consumer can perform voice queries for specific items and/or specific establishments for placing a pre-staged order with the chatbot. Once the consumer selects options with a specific establishment, a pre-staged order is provided to the corresponding establishment on behalf of the user. Location data for a consumer-operated device is monitored and when it is determined that the consumer will arrive at the establishment within a time period required by the establishment to prepare the pre-staged order, a message is sent to the establishment to begin preparing the pre-staged order.
    Type: Grant
    Filed: November 25, 2020
    Date of Patent: June 13, 2023
    Assignee: NCR Corporation
    Inventors: Jodessiah Sumpter, Christian McDaniel, Kendall Marie Rose, Shaundell D. Thompson
  • Publication number: 20220165262
    Abstract: A natural-language voice chatbot engages a consumer in a voice dialogue. The chatbot is customized for engaging the specific consumer based on features and characteristics of that specific consumer's speech and a lexicon associated with terms, words, and commands for item ordering. The consumer can perform voice queries for specific items and/or specific establishments for placing a pre-staged order with the chatbot. Once the consumer selects options with a specific establishment, a pre-staged order is provided to the corresponding establishment on behalf of the user. Location data for a consumer-operated device is monitored and when it is determined that the consumer will arrive at the establishment within a time period required by the establishment to prepare the pre-staged order, a message is sent to the establishment to begin preparing the pre-staged order.
    Type: Application
    Filed: November 25, 2020
    Publication date: May 26, 2022
    Inventors: Jodessiah Sumpter, Christian McDaniel, Kendall Marie Rose, Shaundell D. Thompson
  • Publication number: 20220165261
    Abstract: A natural-language voice chatbot engages a consumer in a voice dialogue. The consumer can perform voice queries for specific items and/or specific establishments for placing a pre-staged order with the chatbot. Once the consumer selects options with a specific establishment, a pre-staged order is provided to the corresponding establishment on behalf of the user. Location data for a consumer-operated device is monitored and when it is determined that the consumer will arrive at the establishment within a time period required by the establishment to prepare the pre-staged order, a message is sent to the establishment to begin preparing the pre-staged order. When the location data indicates that the consumer has arrived at the establishment, a second message is sent to the establishment informing the establishment that the consumer has arrived to pick up the fulfilled order.
    Type: Application
    Filed: November 25, 2020
    Publication date: May 26, 2022
    Inventors: Jodessiah Sumpter, Christian McDaniel, Kendall Marie Rose, Shaundell D. Thompson