Abstract: A system may receive a request from a client station to communicate with any available expert that matches at least one criterion. The system determines an identity of an expert station associated with an expert matching the at least one criterion. The system may then establish a session between the client station and the expert station, where the session includes a first connection and a second connection, the first connection is for transmission of audio/video, and the second connection is for transmission of telemetry data during the transmission of the audio/video. The telemetry data is measured at the client station.

Abstract: In one embodiment, a method includes monitoring a first current status of a communication link coupling a first health-presence unit at a first physical location to a second health-presence unit at a second physical location remote from the first physical location for a remote health-service session. The remote health-service session includes a health-service provider at the second physical location providing a health service to a patient at the first physical location. The method includes monitoring a second current status of the health device of the first health-presence unit and communicating data indicating the first current status and the second current status to the second health-presence unit for presentation to the health-service provider to facilitate assessment by the health-service provider of a usefulness of the health device to the health-service provider during the health-service session in light of the first or second current status.

Abstract: In one embodiment, a method includes monitoring a first current status of a communication link coupling a first health-presence unit at a first physical location to a second health-presence unit at a second physical location remote from the first physical location for a remote health-service session. The remote health-service session includes a health-service provider at the second physical location providing a health service to a patient at the first physical location. The method includes monitoring a second current status of the health device of the first health-presence unit and communicating data indicating the first current status and the second current status to the second health-presence unit for presentation to the health-service provider to facilitate assessment by the health-service provider of a usefulness of the health device to the health-service provider during the health-service session in light of the first or second current status.

Abstract: A system may receive a request from a client station to communicate with any available expert that matches at least one criterion. The system determines an identity of an expert station associated with an expert matching the at least one criterion. The system may then establish a session between the client station and the expert station, where the session includes a first connection and a second connection, the first connection is for transmission of audio/video, and the second connection is for transmission of telemetry data during the transmission of the audio/video. The telemetry data is measured at the client station.