Patents by Inventor Sheetal Guttigoli
Sheetal Guttigoli has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Publication number: 20230254307Abstract: A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently dose to the stored biometric data, the communication may be forwarded to a help or service agent.Type: ApplicationFiled: March 2, 2023Publication date: August 10, 2023Inventors: Jonathan Regalado, Kirk W. McGettigan, Sheetal Guttigoli, Dustin Martinka
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Patent number: 11616778Abstract: A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently close to the stored biometric data, the communication may be forwarded to a help or service agent.Type: GrantFiled: October 15, 2020Date of Patent: March 28, 2023Assignee: T-Mobile USA, Inc.Inventors: Jonathan Regalado, Kirk W. McGettigan, Sheetal Guttigoli, Dustin Martinka
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Publication number: 20220124089Abstract: A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently close to the stored biometric data, the communication may be forwarded to a help or service agent.Type: ApplicationFiled: October 15, 2020Publication date: April 21, 2022Inventors: Jonathan Regalado, Kirk W. McGettigan, Sheetal Guttigoli, Dustin Martinka
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Patent number: 11129026Abstract: The techniques provide a wireless communication carrier with the ability to efficiently add a device that is currently provisioned for a different carrier. Identification information is received for a mobile device to be switched from a first mobile network operator to a second mobile network operator. From a user interface executing on the mobile device, authorization is received to switch the mobile device. A token is generated that is usable to access unique identification data for an embedded Universal Integrated Circuit Card (eUICC) installed on the mobile device. Based in part on the tokens, subscription credentials are generated for accessing a mobile communications network operated by the second mobile network operator. Using the subscription credentials, the mobile device is provisioned to communicate on the mobile communications network operated by the second mobile network operator without further user input.Type: GrantFiled: April 15, 2020Date of Patent: September 21, 2021Assignee: T-Mobile USA, Inc.Inventors: Kanakrai Chauhan, Kirby Thornton, Abigail Franco, Sarvesh Kaushal, Rohit Iyer, Michael Mitchell, Hamza Syed, Sheetal Guttigoli
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Patent number: 10347248Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: GrantFiled: April 3, 2017Date of Patent: July 9, 2019Assignee: Voicebox Technologies CorporationInventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20170270925Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: ApplicationFiled: April 3, 2017Publication date: September 21, 2017Applicant: VoiceBox Technologies CorporationInventors: Michael R. KENNEWICK, Catherine CHEUNG, Larry BALDWIN, Ari SALOMON, Michael TJALVE, Sheetal GUTTIGOLI, Lynn ARMSTRONG, Philippe DI CRISTO, Bernie ZIMMERMAN, Sam MENAKER
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Patent number: 9620113Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: GrantFiled: May 5, 2014Date of Patent: April 11, 2017Assignee: VoiceBox Technologies CorporationInventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20150095159Abstract: In certain implementations, a system-initiated dialog with a user may be provided based on prior user interactions. In an implementation, context information determined based on one or more prior interactions of the user with the system may be obtained. A dialog-initiation opportunity may be detected based on the context information. A natural language dialog with the user may be initiated based on the dialog-initiation opportunity. In an implementation, the one or more prior interactions of the user may comprise one or more prior conversations between the user and the system. At least one of the one or more prior conversations may, for example, comprise a natural language utterance of the user and a natural language response of the system to the natural language utterance.Type: ApplicationFiled: December 8, 2014Publication date: April 2, 2015Applicant: VOICEBOX TECHNOLOGIES CORPORATIONInventors: Michael R. KENNEWICK, Catherine CHEUNG, Larry BALDWIN, Ari SALOMON, Michael TJALVE, Sheetal GUTTIGOLI, Lynn ARMSTRONG, Philippe DI CRISTO, Bernie ZIMMERMAN, Sam MENAKER
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Patent number: 8983839Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.Type: GrantFiled: November 30, 2012Date of Patent: March 17, 2015Assignee: VoiceBox Technologies CorporationInventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20150073910Abstract: Advertisements may be provided based on navigation-related preferences. In certain implementations, a current location associated with a user may be obtained. One or more navigation-related preferences associated with the user may be obtained. An advertisement may be determined based on the current location and the navigation-related preferences. The advertisement may be provided for presentation to the user. In some implementations, a directional proximity of the user to a location associated with the advertisement may be determined. The advertisement may be determined (or selected for the user) based on the directional proximity and the navigation-related preferences.Type: ApplicationFiled: November 17, 2014Publication date: March 12, 2015Applicant: VOICEBOX TECHNOLOGIES CORPORATIONInventors: Michael R. KENNEWICK, Catherine CHEUNG, Larry BALDWIN, Ari SALOMON, Michael TJALVE, Sheetal GUTTIGOLI, Lynn ARMSTRONG, Philippe DI CRISTO, Bernie ZIMMERMAN, Sam MENAKER
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Publication number: 20140288934Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: ApplicationFiled: May 5, 2014Publication date: September 25, 2014Applicant: VoiceBox Technologies CorporationInventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20140156278Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.Type: ApplicationFiled: November 30, 2012Publication date: June 5, 2014Applicant: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Christo, Bernie Zimmerman, Sam Menaker
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Patent number: 8719026Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: GrantFiled: February 4, 2013Date of Patent: May 6, 2014Assignee: VoiceBox Technologies CorporationInventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
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Patent number: 8452598Abstract: The system and method described herein may provide advertisements in an integrated voice navigation services environment. In particular, one or more advertisements may be identified based on affinities among a current location associated with a navigation device and shared knowledge and information used to interpret natural language utterances that relate to a navigation context, wherein the one or more advertisements may then be presented via a multi-modal output. As such, the shared knowledge and the information relating to the navigation context may provide the system and method with dynamic awareness relating to context, available information sources, domain knowledge, and user behavior and preferences, among other things, which may be used to deliver targeted and contextually relevant advertisements in the integrated navigation services environment.Type: GrantFiled: December 30, 2011Date of Patent: May 28, 2013Assignee: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
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Patent number: 8370147Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: GrantFiled: December 30, 2011Date of Patent: February 5, 2013Assignee: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
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Patent number: 8326627Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.Type: GrantFiled: December 30, 2011Date of Patent: December 4, 2012Assignee: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20120109753Abstract: The system and method described herein may provide advertisements in an integrated voice navigation services environment. In particular, one or more advertisements may be identified based on affinities among a current location associated with a navigation device and shared knowledge and information used to interpret natural language utterances that relate to a navigation context, wherein the one or more advertisements may then be presented via a multi-modal output. As such, the shared knowledge and the information relating to the navigation context may provide the system and method with dynamic awareness relating to context, available information sources, domain knowledge, and user behavior and preferences, among other things, which may be used to deliver targeted and contextually relevant advertisements in the integrated navigation services environment.Type: ApplicationFiled: December 30, 2011Publication date: May 3, 2012Applicant: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20120101810Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: ApplicationFiled: December 30, 2011Publication date: April 26, 2012Applicant: VoiceBox Technologies, Inc.Inventors: Michael R. KENNEWICK, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Dichristo, Bernie Zimmerman, Sam Menaker
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Publication number: 20120101809Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.Type: ApplicationFiled: December 30, 2011Publication date: April 26, 2012Applicant: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
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Patent number: 8140335Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.Type: GrantFiled: December 11, 2007Date of Patent: March 20, 2012Assignee: VoiceBox Technologies, Inc.Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker