Patents by Inventor Sheetal Guttigoli

Sheetal Guttigoli has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230254307
    Abstract: A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently dose to the stored biometric data, the communication may be forwarded to a help or service agent.
    Type: Application
    Filed: March 2, 2023
    Publication date: August 10, 2023
    Inventors: Jonathan Regalado, Kirk W. McGettigan, Sheetal Guttigoli, Dustin Martinka
  • Patent number: 11616778
    Abstract: A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently close to the stored biometric data, the communication may be forwarded to a help or service agent.
    Type: Grant
    Filed: October 15, 2020
    Date of Patent: March 28, 2023
    Assignee: T-Mobile USA, Inc.
    Inventors: Jonathan Regalado, Kirk W. McGettigan, Sheetal Guttigoli, Dustin Martinka
  • Publication number: 20220124089
    Abstract: A contact may select to use a biometric input to access help and services related to the contact. On a portable computing device, a user may contact a help service. The help service contact address may be known and an app may execute if the contact attempts to communicate with the contact address. The app may receive the biometric data, compare it to known biometric data for the user and determine if the received biometric data is sufficiently close to the stored biometric data, the communication may be forwarded to a help or service agent.
    Type: Application
    Filed: October 15, 2020
    Publication date: April 21, 2022
    Inventors: Jonathan Regalado, Kirk W. McGettigan, Sheetal Guttigoli, Dustin Martinka
  • Patent number: 11129026
    Abstract: The techniques provide a wireless communication carrier with the ability to efficiently add a device that is currently provisioned for a different carrier. Identification information is received for a mobile device to be switched from a first mobile network operator to a second mobile network operator. From a user interface executing on the mobile device, authorization is received to switch the mobile device. A token is generated that is usable to access unique identification data for an embedded Universal Integrated Circuit Card (eUICC) installed on the mobile device. Based in part on the tokens, subscription credentials are generated for accessing a mobile communications network operated by the second mobile network operator. Using the subscription credentials, the mobile device is provisioned to communicate on the mobile communications network operated by the second mobile network operator without further user input.
    Type: Grant
    Filed: April 15, 2020
    Date of Patent: September 21, 2021
    Assignee: T-Mobile USA, Inc.
    Inventors: Kanakrai Chauhan, Kirby Thornton, Abigail Franco, Sarvesh Kaushal, Rohit Iyer, Michael Mitchell, Hamza Syed, Sheetal Guttigoli
  • Patent number: 10347248
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Grant
    Filed: April 3, 2017
    Date of Patent: July 9, 2019
    Assignee: Voicebox Technologies Corporation
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20170270925
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Application
    Filed: April 3, 2017
    Publication date: September 21, 2017
    Applicant: VoiceBox Technologies Corporation
    Inventors: Michael R. KENNEWICK, Catherine CHEUNG, Larry BALDWIN, Ari SALOMON, Michael TJALVE, Sheetal GUTTIGOLI, Lynn ARMSTRONG, Philippe DI CRISTO, Bernie ZIMMERMAN, Sam MENAKER
  • Patent number: 9620113
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Grant
    Filed: May 5, 2014
    Date of Patent: April 11, 2017
    Assignee: VoiceBox Technologies Corporation
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20150095159
    Abstract: In certain implementations, a system-initiated dialog with a user may be provided based on prior user interactions. In an implementation, context information determined based on one or more prior interactions of the user with the system may be obtained. A dialog-initiation opportunity may be detected based on the context information. A natural language dialog with the user may be initiated based on the dialog-initiation opportunity. In an implementation, the one or more prior interactions of the user may comprise one or more prior conversations between the user and the system. At least one of the one or more prior conversations may, for example, comprise a natural language utterance of the user and a natural language response of the system to the natural language utterance.
    Type: Application
    Filed: December 8, 2014
    Publication date: April 2, 2015
    Applicant: VOICEBOX TECHNOLOGIES CORPORATION
    Inventors: Michael R. KENNEWICK, Catherine CHEUNG, Larry BALDWIN, Ari SALOMON, Michael TJALVE, Sheetal GUTTIGOLI, Lynn ARMSTRONG, Philippe DI CRISTO, Bernie ZIMMERMAN, Sam MENAKER
  • Patent number: 8983839
    Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.
    Type: Grant
    Filed: November 30, 2012
    Date of Patent: March 17, 2015
    Assignee: VoiceBox Technologies Corporation
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20150073910
    Abstract: Advertisements may be provided based on navigation-related preferences. In certain implementations, a current location associated with a user may be obtained. One or more navigation-related preferences associated with the user may be obtained. An advertisement may be determined based on the current location and the navigation-related preferences. The advertisement may be provided for presentation to the user. In some implementations, a directional proximity of the user to a location associated with the advertisement may be determined. The advertisement may be determined (or selected for the user) based on the directional proximity and the navigation-related preferences.
    Type: Application
    Filed: November 17, 2014
    Publication date: March 12, 2015
    Applicant: VOICEBOX TECHNOLOGIES CORPORATION
    Inventors: Michael R. KENNEWICK, Catherine CHEUNG, Larry BALDWIN, Ari SALOMON, Michael TJALVE, Sheetal GUTTIGOLI, Lynn ARMSTRONG, Philippe DI CRISTO, Bernie ZIMMERMAN, Sam MENAKER
  • Publication number: 20140288934
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Application
    Filed: May 5, 2014
    Publication date: September 25, 2014
    Applicant: VoiceBox Technologies Corporation
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20140156278
    Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.
    Type: Application
    Filed: November 30, 2012
    Publication date: June 5, 2014
    Applicant: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Christo, Bernie Zimmerman, Sam Menaker
  • Patent number: 8719026
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Grant
    Filed: February 4, 2013
    Date of Patent: May 6, 2014
    Assignee: VoiceBox Technologies Corporation
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
  • Patent number: 8452598
    Abstract: The system and method described herein may provide advertisements in an integrated voice navigation services environment. In particular, one or more advertisements may be identified based on affinities among a current location associated with a navigation device and shared knowledge and information used to interpret natural language utterances that relate to a navigation context, wherein the one or more advertisements may then be presented via a multi-modal output. As such, the shared knowledge and the information relating to the navigation context may provide the system and method with dynamic awareness relating to context, available information sources, domain knowledge, and user behavior and preferences, among other things, which may be used to deliver targeted and contextually relevant advertisements in the integrated navigation services environment.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: May 28, 2013
    Assignee: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
  • Patent number: 8370147
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: February 5, 2013
    Assignee: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
  • Patent number: 8326627
    Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.
    Type: Grant
    Filed: December 30, 2011
    Date of Patent: December 4, 2012
    Assignee: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe DiChristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20120109753
    Abstract: The system and method described herein may provide advertisements in an integrated voice navigation services environment. In particular, one or more advertisements may be identified based on affinities among a current location associated with a navigation device and shared knowledge and information used to interpret natural language utterances that relate to a navigation context, wherein the one or more advertisements may then be presented via a multi-modal output. As such, the shared knowledge and the information relating to the navigation context may provide the system and method with dynamic awareness relating to context, available information sources, domain knowledge, and user behavior and preferences, among other things, which may be used to deliver targeted and contextually relevant advertisements in the integrated navigation services environment.
    Type: Application
    Filed: December 30, 2011
    Publication date: May 3, 2012
    Applicant: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20120101810
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Application
    Filed: December 30, 2011
    Publication date: April 26, 2012
    Applicant: VoiceBox Technologies, Inc.
    Inventors: Michael R. KENNEWICK, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Dichristo, Bernie Zimmerman, Sam Menaker
  • Publication number: 20120101809
    Abstract: The system and method described herein may dynamically generate a recognition grammar associated with a conversational voice user interface in an integrated voice navigation services environment. In particular, in response to receiving a natural language utterance that relates to a navigation context at the voice user interface, a conversational language processor may generate a dynamic recognition grammar that organizes grammar information based on one or more topological domains. For example, the one or more topological domains may be determined based on a current location associated with a navigation device, whereby a speech recognition engine may use the grammar information organized in the dynamic recognition grammar according to the one or more topological domains to generate one or more interpretations associated with the natural language utterance.
    Type: Application
    Filed: December 30, 2011
    Publication date: April 26, 2012
    Applicant: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker
  • Patent number: 8140335
    Abstract: A conversational, natural language voice user interface may provide an integrated voice navigation services environment. The voice user interface may enable a user to make natural language requests relating to various navigation services, and further, may interact with the user in a cooperative, conversational dialogue to resolve the requests. Through dynamic awareness of context, available sources of information, domain knowledge, user behavior and preferences, and external systems and devices, among other things, the voice user interface may provide an integrated environment in which the user can speak conversationally, using natural language, to issue queries, commands, or other requests relating to the navigation services provided in the environment.
    Type: Grant
    Filed: December 11, 2007
    Date of Patent: March 20, 2012
    Assignee: VoiceBox Technologies, Inc.
    Inventors: Michael R. Kennewick, Catherine Cheung, Larry Baldwin, Ari Salomon, Michael Tjalve, Sheetal Guttigoli, Lynn Armstrong, Philippe Di Cristo, Bernie Zimmerman, Sam Menaker