Abstract: Information is stored about policies or programs of an enterprise that are to be implemented by a manager of the enterprise, the policies or programs being associated with events in the operation of the enterprise. A portion of the information—that has been selected based on a current context in which the manager is working—is delivered for display to the manager on a user interface. A user is enabled to author content about the policies or programs. The authored content is stored in a manner that enables delivery of the content for display to a manager on a user interface. A choice of which content will be delivered is based on a current context in which the manager is working. Information is accumulated about usage by a manager of an enterprise of information about the policies or programs, and the usage information is made available to a compliance employee of the enterprise for analysis.

Abstract: Among other things, a method that includes (1) enabling an insurance carrier to create and maintain, on a server, product information that characterizes insurance products that are distributed by the insurance carrier through an employer to employees, (2) enabling retrieval at the server of employee information about the employees that is under control of the employer, and (3) enabling employees who are members with respect to the products of the insurance carrier to access the server to obtain answers to questions based on the product information and the employee information.