Patents by Inventor Sheng Xi

Sheng Xi has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • AUTOMATIC OUTBOUND INSTANT MESSAGES
    Publication number: 20210126879
    Abstract: A plurality of outbound instant message invitations that are not connected to sessions can be sent to a plurality of end-users. When an end-user interacts with the invitation, a session is created with the responding user on one end and an agent on the other. The agent can use a virtual identifier that remains the same when the agent transfers the session to other agents.
    Type: Application
    Filed: July 28, 2017
    Publication date: April 29, 2021
    Inventors: Shaozhuang Liu, Qian Huang, Junyan Liu, Cui Jianxun, Sheng Xi, Cui Kaizin