Patents by Inventor Sherri D. Pena

Sherri D. Pena has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Receiving network metrics data from disparate devices and displaying in a host format
    Patent number: 7447769
    Abstract: Transmitting network metrics data from disparate client platforms to a service provider for the calculation of performance measurements so that the level of service may be verified. The metrics data is received by the service provider in formats associated with the subscriber's platform. When the metrics data is received by the service provider, it is converted into a host format so that it may be presented to the network subscribers.
    Type: Grant
    Filed: August 29, 2006
    Date of Patent: November 4, 2008
    Assignee: AT&T Intellectual Property I, L.P.
    Inventors: Brian A. Gonsalves, Sherri D. Pena
  • Outage reporting for a telecommunications system
    Patent number: 7366284
    Abstract: An outage reporting method and system are disclosed for a telecommunications system. The outage reporting system includes a processor to record a data element value. The data element value indicates a type of outage that occurred in the telecommunications system, such as an administrative or network outage. The data element value can be sent to a network management system for use by the telecommunications provider, for example, to determine whether or not the telecommunications user should receive a refund.
    Type: Grant
    Filed: May 4, 2005
    Date of Patent: April 29, 2008
    Assignee: SBC Properties, L.P.
    Inventors: Brian Gonsalves, Sherri D. Pena
  • Receiving network metrics data from disparate devices and displaying in a host format
    Patent number: 7120689
    Abstract: Transmitting network metrics data from disparate client platforms to a service provider for the calculation of performance measurements so that the level of service may be verified. The metrics data is received by the service provider in formats associated with the subscriber's platform. When the metrics data is received by the service provider, it is converted into a host format so that it may be presented to the network subscribers.
    Type: Grant
    Filed: January 23, 2003
    Date of Patent: October 10, 2006
    Assignee: SBC Properties, L.P.
    Inventors: Brian A. Gonsalves, Sherri D. Pena
  • Outage reporting for a telecommunications system
    Patent number: 6928147
    Abstract: An outage reporting method and system are disclosed for a telecommunications system. The outage reporting system includes a processor to record a data element value. The data element value indicates a type of outage that occurred in the telecommunications system, such as an administrative or network outage. The data element value can be sent to a network management system for use by the telecommunications provider, for example, to determine whether or not the telecommunications user should receive a refund.
    Type: Grant
    Filed: November 6, 2002
    Date of Patent: August 9, 2005
    Assignee: SBC Properties, L.P.
    Inventors: Brian Gonsalves, Sherri D. Pena
  • Receiving network metrics data from disparate devices and displaying in a host format
    Publication number: 20040148383
    Abstract: Transmitting network metrics data from disparate client platforms to a service provider for the calculation of performance measurements so that the level of service may be verified. The metrics data is received by the service provider in formats associated with the subscriber's platform. When the metrics data is received by the service provider, it is converted into a host format so that it may be presented to the network subscribers.
    Type: Application
    Filed: January 23, 2003
    Publication date: July 29, 2004
    Applicant: SBC Properities, L.P.
    Inventors: Brian A. Gonsalves, Sherri D. Pena
  • Outage reporting for a telecommunications system
    Publication number: 20040086087
    Abstract: An outage reporting method and system are disclosed for a telecommunications system. The outage reporting system includes a processor to record a data element value. The data element value indicates a type of outage that occurred in the telecommunications system, such as an administrative or network outage. The data element value can be sent to a network management system for use by the telecommunications provider, for example, to determine whether or not the telecommunications user should receive a refund.
    Type: Application
    Filed: November 6, 2002
    Publication date: May 6, 2004
    Inventors: Brian Gonsalves, Sherri D. Pena