Patents by Inventor Sherry Schluchter

Sherry Schluchter has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Distributed parallel queueing for call management
    Patent number: 11711470
    Abstract: One example method of operation may include receiving an access request from a user device, creating a current queue position status of a user profile associated with the user device based on one or more known status identifiers associated with the user device, assigning the user profile to a sub-queue and a specified time slot of a queue, managed by a computing node, among various other user profiles stored in the queue, and initiating a communication session to the user device at a specific time.
    Type: Grant
    Filed: October 10, 2018
    Date of Patent: July 25, 2023
    Assignee: Intrado Corporation
    Inventors: Santhosh Shetty, Karen Sue White, Mark P. O'Brien, Sherry Schluchter, Meredith Alder