Patents by Inventor Shijing Fang

Shijing Fang has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • CHURN PREDICTION USING STATIC AND DYNAMIC FEATURES
    Publication number: 20180253637
    Abstract: A method to predict churn includes obtaining static features representative of a customer of a service, obtaining time series features representative of the customers interaction with the service, using a deep neural network to process the static features, using a recurrent neural network to process the time series features; and combining outputs from the deep neural network and the recurrent neural network to predict likelihood of customer churn.
    Type: Application
    Filed: March 1, 2017
    Publication date: September 6, 2018
    Inventors: Feng Zhu, Xinying Song, Chao Zhong, Shijing Fang, Ryan Bouchard, Valentine N. Fontama, Prabhdeep Singh, Jianfeng Gao, Li Deng