Patents by Inventor Shilo Sela

Shilo Sela has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Methods, apparatuses, and computer program products for automated remote data collection
    Patent number: 8843623
    Abstract: Methods, apparatuses, computer program products and other means are provided for systems that are configured to use remote connections to, for example, provide proactive support monitoring by running scripts (such as, e.g., diagnostic tests) and/or collecting data (such as diagnostic test result data) from one or more customer machines. The collected data can be received at a centralized location. The collected data can be analyzed by one or more other machines, used by a support team, sold to clients, and/or used in any other manner. For example, technical problems discovered from diagnostic test results data may be fixed by a support team before the symptoms of the problems are experienced by at least some of the customer's machines. Some embodiments may also be configured to perform fact based decision making.
    Type: Grant
    Filed: February 28, 2012
    Date of Patent: September 23, 2014
    Assignee: McKesson Financial Holdings
    Inventor: Shilo Sela
  • METHODS, APPARATUSES, AND COMPUTER PROGRAM PRODUCTS FOR AUTOMATED REMOTE DATA COLLECTION
    Publication number: 20120221717
    Abstract: Methods, apparatuses, computer program products and other means are provided for systems that are configured to use remote connections to, for example, provide proactive support monitoring by running scripts (such as, e.g., diagnostic tests) and/or collecting data (such as diagnostic test result data) from one or more customer machines. The collected data can be received at a centralized location. The collected data can be analyzed by one or more other machines, used by a support team, sold to clients, and/or used in any other manner. For example, technical problems discovered from diagnostic test results data may be fixed by a support team before the symptoms of the problems are experienced by at least some of the customer's machines. Some embodiments may also be configured to perform fact based decision making.
    Type: Application
    Filed: February 28, 2012
    Publication date: August 30, 2012
    Applicant: MCKESSON FINANCIAL HOLDINGS
    Inventor: Shilo Sela